Avant eLearning module: Gathering Diagnostic Information (Update)
- : Online
The ability to connect with patients is a core skill for all doctors. Open and constructive interactions result in many benefits, including the ability to communicate essential diagnostic information.
An improved ability to understand and manage individuals through improved communication techniques will therefore lead to increased doctor satisfaction, improved treatment outcomes and reduced patient complaints.
Clinical reasoning and reviewing diagnostic errors will also assist the medical practitioner when gathering diagnostic information.
This course will outline the elements required to establish an accurate diagnosis. Gathering the information from both the patient and other sources to achieve the best outcomes for both doctor and patient.
The patient is one of the most important sources of information when gathering information prior to establishing a working diagnosis. The ability to delve beneath the superficial chatter and seek valuable information by building a rapport with the patient will significantly aid the decision making process, improve clinical care and patient outcomes.
Good doctor-patient communication results in improved patient satisfaction and also professional satisfaction amongst doctors. Moreover, it lowers the use of healthcare resources and improves health outcomes of patients. There is also strong evidence that, with appropriate training, effective communication skills can both be acquired and retained. In Australia, a recent pilot programme demonstrated the improvement in patient outcomes that can be achieved through educating GPs on communication skills and strategies.
D1. Communication skills and the patient-doctor relationship
Communication is clear, respectful, empathic and appropriate to the person and their sociocultural context
D2. Applied professional knowledge and skills
Diagnosis and management is evidence-based and relevant to the needs of the patient
D3. Population health and the context of general practice
The impacts of the social determinants of health are identified and addressed
D4. Professional and ethical role
Adherence to relevant codes and standards of ethical and professional behaviour
D5. Organisational and legal dimensions
Medico-legal requirements are integrated into accurate documentation
- Adult health
- Care of older people
- Children and young people health
- Individuals with disabilities
- Men's health
- Pregnancy care
- Refugee and asylum seeker health
- Residential care
- Sex, sexuality, gender diversity and health
- Women's health