141096 - Contemporary patient communications - are they safe?
- : Online
A webinar for all members on the increased use of email, phone and TXT communications with patients and the associated potential risks.
In recent years many medical and dental practices and practitioners have increasingly communicated with patients via email, SMS or phone. Examples include confirming appointments and recalls/follow up or reminders about annual health checks. There are also a number of practices providing on line services such as booking systems and advice lines. There could be circumstances where long standing patients might contact a practice or even the practitioner via similar methods seeking health care advice. In all these cases where do you stand in relation to your duty of care, record keeping and potential liability? What if your patients is located overseas? These scenarios will be discussed and advice and strategies provided to ensure you are not exposed to any regulator investigation or personal risk.
The increased use of email, phone and TXT communications with patients is mainly experienced by general practitioners. This can create risks for GPs which needs to be understood and avoidedLearning outcomes