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163707 - GPTEC workshop: Emotional Intelligence

  • : Online

This interactive workshop will explore the concept of emotional intelligence, how it helps individuals to identify, regulate and manage emotions in themselves and in others. 
In learning about emotional intelligence, supervisors will discuss how these skills impact all aspects of general practice training. Emotional intelligence training will reignite passion for teaching and training for GP Supervisors, Regional Training Organisation staff in the office environment, and, Medical Educators supporting registrars in their training and learning. 
Participants will develop a personalised action plan to improve their own emotional intelligence and apply their learning to revitalise their unique role within General Practice training.

Relevance to General Practice

Emotional intelligence has been described as having five characteristics: self-awareness, self-regulation, motivation, empathy and social skills. Certainly, these are individual attributes most doctors would consider valuable. However, so far little or no attention has been directed towards their acquisition, either during medical training or in postgraduate education. 
There is increasing research being conducted which provides evidence that a doctors’ emotional intelligence influences their ability to deliver safe and compassionate health care, a particularly relevant issue in the current health care climate. 
Emotional intelligence related abilities or personal dispositions are considered to be key to sound doctor–patient and team-working relationships. It is equally important in professionalism and systems-based practice.

Learning outcomes
  • Explain what emotional intelligence is and its key characteristics
  • Analyse your own emotional intelligence profile, including strengths and areas for improvement
  • Develop strategies to improve your own emotional intelligence
  • Consider how emotional intelligence applies to the General Practice training environment
  • Develop an action plan to apply emotional intelligence to your workplace while considering the safety and quality care of staff and patients
  • Delivery
    163707 - GPTEC workshop: Emotional Intelligence
    Provider Type
    Education Provider
    1.5 hours
    Start Date
    CPD Points
    1.5 hours
    Contact Phone
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