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75228 - Avant webinar: At the front line - Risk management for practice managers

  • : Online


Risk management is a crucial part of good practice and should be integrated into a practice’s philosophy, policies and strategic plan, rather than viewed as a separate program or ‘add-on’ only if time permits. All staff have a responsibility to be involved actively in practice risk management. As a leader, practice managers can play a key role in creating a positive quality improvement culture. When this is achieved, risk management becomes a priority for everyone in the practice. Join Avant in this webinar to explore issues relating to risk management for the practice manager.

Relevance to General Practice

Doctors know better than most that prevention is better than cure. Proactive risk management can be thought of as the ultimate form of prevention against the risks brought about by the rapidly changing and uncertain environment in which today's doctor practices. Risk management is defined as the culture, processes and structures that are directed towards realizing potential opportunities whilst managing adverse effects (AS/NZ ISO 31000:2009). The concept of risk has two elements: 
•The likelihood of something happening 
•The consequences for your business/practice if it happens. 
Risk management is important in your practice for the following reasons: 
•Patient safety and quality of care 
•Negative publicity associated with complaints 
•Suspension of Medical Board registration; conditions placed on registration, and in extreme cases de-registration 
•Cost of insurance premiums and deductibles 
•Impact on long term growth and reputation of the practice 
•Inconvenience and loss of time 

Learning outcomes
  • Describe some of the common risk management issues and challenges in the practice environment
  • List strategies which can be implemented by the practice manager to minimise clinical and medico-legal risk and improve patient safety in the practice
  • Identify resources and tools to assist practice managers with risk management in the practice environment
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    75228 - Avant webinar: At the front line - Risk management for practice managers
    1 hour
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    1 hour
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