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88872 - Feedback - Seeking, working with and providing feedback.

  • : Online

3 online modules provide training on various aspects of feedback within the health care setting. The modules include: 1. seeking feedback on your performance 2. working with feedback you have received 3. providing effective feedback to others.

Relevance to General Practice

Consistent, timely and appropriate feedback to GPs (or other members of the general practice team such as the practice nurse) is necessary for maintaining high quality multidisciplinary care for clients and for forming a solid working relationship between providers based on trust and good communication. Lack of appropriate feedback to GPs impacts on the quality of relationships and care across the board, so it is important that a statewide approach sets the standard for feedback to GPs. 

Source: Guidelines on feedback to general practitioners for community health services 2011. Vic Govt. Department of Health

Learning outcomes
  • By the end of this eLearning Unit that contains 3 modules, participants will be able to:
  • Module 1 – develop strategies for seeking feedback at an appropriate time and in an appropriate setting.
  • Module 2 – develop strategies for using feedback received to improve own performance.
  • Module 3 – develop strategies for providing effective feedback to others to assist in improving their performance.
  • Delivery
    Title
    88872 - Feedback - Seeking, working with and providing feedback.
    Location
    Provider Type
    Education Provider
    Duration
    6 hours
    Start Date
    22-Feb-2017
    End Date
    31-Dec-2019
    CPD Points
    6 hours
    Price
    Free
    Location
    Online
    Contact Phone
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    HealthcareLink