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91465 - Multi-Source Feedback (MSF)

  • : Online

To improve the GP's professionalism by reflecting on feedback from peers (medical, clinical non-medical, and administrative/managerial) 

Relevance to General Practice

There is a growing literature on the use of MSF for doctors (Campbell et al 2010; Narayanan and Greco, 2007; Wright et al, 2012; Campbell et al, 2011; Narayanan et al, 2011). This coincides with greater emphasis by medical boards on gathering evidence of professionalism for use in appraisal and future revalidation. 

Whilst the use of MSF is well established in the USA and the UK, there is little evidence of systematic use in Australia although this may well change in the near future. For example, the MBA is currently looking at implementing a Revalidation system in Australia which is to include Multi-Source Feedback (MBA, 2016). Consequently, RACS and RACP are both using our MSF 

Learning outcomes

  • To identify safety issues and other professional competencies through a workplace-based assessment
  • To reflect on the results of systematic colleague feedback to enhance professional skills
  • To distinguish between effective and poor professional skills
  • To utilise the CFET ready-reckoner to enhance patient safety through improved professionalism
91465 - Multi-Source Feedback (MSF)
Provider Type
Education Provider
8 hours
Start Date
End Date
CPD Points
8 hours
Contact Phone
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