Addressing Unprofessional Behaviour In Healthcare

This course has been prepared for health professionals to help identify acceptable workplace behaviours, to identify the concepts of direct and indirect unprofessional behaviour such as bullying, discrimination or sexual harassment (BDSH) and employ strategies for detection to make the workplace safe and supportive.

The course contains three modules:

Module A: Focuses on the individual
Module B: When the patient may be the subject of bullying, discrimination or sexual harassment
Module C: Developing strategies for when there is BDSH in the workplace

On completion of this course, you will be able to:

Define unprofessional behaviour
Describe the impact on the individual
Develop strategies to manage unprofessional behaviour
Comprehend how significant unprofessional behaviour is in terms of the impact on providing effective patient care
List patient healthcare rights
Reflect on professionalism and non-judgemental healthcare practice
Develop strategies to address the behaviours if experienced in the care of your patients
Comprehend the negative impact of such behaviours on everyone in the workplace
Describe the role and challenges of an advocate and supportive bystander
Be informed to speak out to assist and to improve the workplace culture

It is estimated that you will need to spend approximately two hours per module (six hours in total) on this course. You don’t have to complete the course in one sitting.

All AICG programs have been written to reflect the elements of the AICG Clinical Governance Framework by expert contractors, reviewed by the Course Advisory Committee and approved for continuing professional development points/hours by the accrediting bodies; RACGP, ACRRM and ACN.

ONLINE COURSE ACCESS

Upon purchase of the course, you will have four weeks of online access to complete the three modules. The four-week period begins from the time of purchase and you can return to the course at any time within the period you are subscribed.

CERTIFICATE OF COMPLETION

After successfully completing all modules of this course you will receive a certificate of completion, which you should retain for your records.

CONTINUING PROFESSIONAL DEVELOPMENT

This course offers the following:

AICG: 6 CPD Hours
RACGP: 12 CPD Category 2 Points
ACRRM: 6 PDP Credit Points
ACN: 6 CPD hours

COST

$109 (inc. GST)