Aged Care Quality Standards Introduction

This course has been developed to provide learners with an understanding of the Aged Care Quality Standards.

Target Audience

This course has been designed to introduce you to the Aged Care Quality Standards and is aimed at leaders, managers and other staff members responsible for the delivery of care and services to consumers receiving residential aged care and home care services.

The Aged Care Quality Standard Introduction course is a short course designed to give learners an overview of each Aged Care Quality Standard. Each Standard will be explored in further detail in individually available courses.

Learning Outcomes

This course features an animation introducing each of the following Aged Care Quality Standards:

• Aged Care Quality Standard 1: Consumer dignity and choice
• Aged Care Quality Standard 2: Ongoing assessment and planning with consumers
• Aged Care Quality Standard 3: Personal care and clinical care
• Aged Care Quality Standard 4: Services and support for daily living
• Aged Care Quality Standard 5: Organisation’s service environment
• Aged Care Quality Standard 6: Feedback and complaints
• Aged Care Quality Standard 7: Human resources
• Aged Care Quality Standard 8: Organisational governance