Avant eLearning module: Effective Communication
This interactive eLearning course utilises scenario based videos, further reading and reflection activities to cover core concepts. Comprehension will be assessed with multi-choice questions.
Feedback and evaluation will be done via a survey that participants will be asked to complete at the end of the presentation.
The value of good communication cannot be underestimated for medical practitioners. Skills such as active listening, appropriate use of questioning and exploring the barriers to communication are considered.
The doctor-patient relationship is broken down into phases with each element explored and compared with communication theories.
Further examples of good communication are captured such as breaking bad news and communication with children.
This course will outline a basic consultation structure and communication techniques to achieve the best outcomes for both doctor and patient.
D1. Communication skills and the patient-doctor relationship
Communication is clear, respectful, empathic and appropriate to the person and their sociocultural context
D2. Applied professional knowledge and skills
The conduct of the consultation is appropriate to the needs of the patient and the sociocultural context
D3. Population health and the context of general practice
Effective leadership improves outcomes for patients
D4. Professional and ethical role
Adherence to relevant codes and standards of ethical and professional behaviour
D5. Organisational and legal dimensions
Medico-legal requirements are integrated into accurate documentation
- Adult health
- Care of older people
- Children and young people health
- Individuals with disabilities
- Men's health
- Pregnancy care
- Refugee and asylum seeker health
- Residential care
- Sex, sexuality, gender diversity and health
- Women's health