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Avant eLearning module: Effective Communication

Speciality Classification
General Practice ( GP ) / Family Medicine
1 hr

This interactive eLearning course utilises scenario based videos, further reading and reflection activities to cover core concepts. Comprehension will be assessed with multi-choice questions.
Feedback and evaluation will be done via a survey that participants will be asked to complete at the end of the presentation.

Relevance to General Practice

The value of good communication cannot be underestimated for medical practitioners. Skills such as active listening, appropriate use of questioning and exploring the barriers to communication are considered.
The doctor-patient relationship is broken down into phases with each element explored and compared with communication theories.
Further examples of good communication are captured such as breaking bad news and communication with children.
This course will outline a basic consultation structure and communication techniques to achieve the best outcomes for both doctor and patient.

Learning outcomes
  • Demonstrate updated skills in effective communication
  • Outline the theory that underpins effective communication.
  • Demonstrates skill in communicating with children and families.
  • Discuss how to deliver bad news compassionately
  • Identifies improvements to patient safety through effective communication
  • Domains of General Practice

    D1. Communication skills and the patient-doctor relationship

    • Communication is clear, respectful, empathic and appropriate to the person and their sociocultural context

    D2. Applied professional knowledge and skills

    • The conduct of the consultation is appropriate to the needs of the patient and the sociocultural context

    D3. Population health and the context of general practice

    • Effective leadership improves outcomes for patients

    D4. Professional and ethical role

    • Adherence to relevant codes and standards of ethical and professional behaviour

    D5. Organisational and legal dimensions

    • Medico-legal requirements are integrated into accurate documentation

    Curriculum Contextual Units
    • Adult health
    • Care of older people
    • Children and young people health
    • Individuals with disabilities
    • Men's health
    • Pregnancy care
    • Refugee and asylum seeker health
    • Residential care
    • Sex, sexuality, gender diversity and health
    • Women's health
    Avant eLearning module: Effective Communication
    Provider Type
    Education Provider
    1 hr
    Start Date
    End Date
    CPD Points
    2 cpd