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Clinical Management in Residential Aged Care Conference

  • : Sydney NSW 2000


Are you a nurse who is responsible for the clinical care of older adults in residential aged care settings? If so, you hold a great responsibility. Attend this conference to:

  • Motivate staff to ensure the resident is always at the centre of care
  • Understand principles of Aged Care Standards and Accreditation (ACFI) and Aged Care legislation
  • Keep up-to-date with best practice knowledge and skills that reflects the latest evidence
  • Demonstrate clinical leadership

A conference that addresses these topics is timely and will assist nurses who work in this complex and demanding role.



 Print Schedule

Day One



Registration and Refreshments


Kate Hurrell

The Role of Clinical Management in RACF

As the role of the clinical manager is multifaceted it requires extensive knowledge and skills. This includes high level decision-making for people with complex clinical and social situations. This introductory session looks at the many faces of this role and examines:

  • What does the role entail?
  • What knowledge and skills are increasingly required to perform this role adequately?
  • How is the workload divided up?
  • What are the priorities of this role?


Sharon Wall

Clinical Leadership - The Problem of Ignorance and The Power of Knowing

Do you have a ‘spirit of enquiry’ that ensures you can find out the best way to care for people or are you following worn out policies and procedures that bear little resemblance to best practice? In this session you will learn quick and easy ways to discover new knowledge. Includes:

  • What to look for
  • Where to look for the answers - including collecting your own data
  • Using time to save time
  • Why you need to do this



Janette Williams

Faecal Incontinence in Residential Aged Care

Because the main cause of faecal incontinence in RACF is constipation, this session will explain why this occurs and how it can manifest. It then proceeds to explain how to prevent this condition from occurring. Includes:

  • Review of causes of constipation and tips to prevent this condition in RACF
  • Treating constipation and the management of faecal impaction
  • Other considerations


Kate Hurrell

The “Quality” Conundrum - ‘Why it Won’t Go Away!’

The notion of ‘Quality’ has many connotations. In general, it is a concept developed through interactions with relevant stakeholders about the interpretation of standards. The National Health Performance Framework includes the following terms which will be discussed in the context of the work of the Clinical Manager:

  • Appropriate and Effective
  • Responsive
  • Continuous and Sustainable
  • Accessible
  • Capable



Di Adamson

Motivating Small Teams - Uncovering the Untold Story

Motivation is a constant issue in most workplaces. What motivates people can be very personal. If you are the clinical manager, what does it take to motivate the staff whom you lead? This session looks at models of motivation and unpacks why some will work on this person but not on that one. Includes:

  • Why is motivating a team so important
  • What motivates people
  • Models of motivation
  • Which one to use and when
  • Behaviours of the leader – how important are they?


Sharon Wall

In-Advance Care Planning

Confusion still exists regarding advance care planning. Even if the plan is written, will it be acted upon? This session reviews advance care plans and discusses the best way to communicate them to everyone in the team. Includes:

  • General information about advance care planning
  • How to apply the wishes of a person when the time comes



Sharon Wall

Risk Factors for Delirium

Delirium occurs in older acutely ill residents and is a known cause of morbidity and mortality. Yet this condition is often poorly understood, resulting in inadequate assessment and management. This session provides an evidence-based guide to the assessment and management of delirium, including common risk factors. Topics covered:

  • Review of delirium
  • Pathophysiology of delirium
  • Which is the most common type of delirium and what are the most common causes?
  • How is this differentiated from other conditions?
  • What nursing actions will create best patient outcomes?


Day Two



Di Adamson

Battling the Resisters to Change

In the workplace the best outcome always centres on doing the right thing by those in your care. So what do you do if staff refuse to change even if you know the current practice must be updated? This session looks at the battles you may face and how to do this. Includes:

  • Reframing resistance
  • Setting up your expectations
  • Communicating the message
  • Holding people accountable
  • What to do if a staff member refuses to adapt to decisions to perform better practice
  • Getting comfortable with having a crucial conversation


Samantha Faithfull

Managing Others for Best Outcomes

Sometimes decisions have to be made that may cause staff conflict. The best outcomes can always be found when reflection on the core purpose of the organisation is made. Asking questions such as “why are we here?” and “who do we serve?” are powerful tools that assist in re-regulating a work environment back to its mission. This session looks at:

  • Why focus on purpose makes sense and aligns everyone to the same goals of care
  • How do you make the cultural change?
  • What to do when staff resist change



Samantha Faithfull

Giving Critical Feedback Correctly

This session reviews ways that are best at giving feedback to staff who are not performing well. It looks at various models that can be used and explains when to use which for best effect. The lecture reveals the power of positive support but also equips you with knowledge of how to deal with the saboteurs.


Rob Lockhart

Money Matters - Finances in RACF

Residential aged care faces financial challenges on an ever-increasing scale. This session looks at the big picture of financing and explains where you fit into this. It also gives you information about how you can ensure limited funds are wisely spent.



Margaret Jordan

Pain Management at End-of-Life

Getting the dose of analgesia correct can be difficult. It is even more complicated if a person has a dementing illness or is unconscious. This session looks at the management of analgesia in the final days of a person’s life. Includes:

  • Clinical decision making and the appropriate use of morphine for pain relief
  • Relief of other symptoms at end of a person’s life


Margaret Jordan

Older People and Medicines

As people age, the effect of medicines differ to those on younger people. Many older adults in aged care take multiple medicines and it is essential that the effect of these are understood by those caring for them. In this session you will consider how you can avoid the problems that may arise, and why medication review in older people is essential.The session will include:

  • the influence of frailty and older age on how medicines are handled;
  • using different delivery routes to deliver medicines;
  • what is a "prescribing cascade" and its impact; and
  • the role of "deprescribing" of medicines in older people.



Frances Lalic

Legal Stories From the Frontline

This final session reveals several scenarios that actually occurred and explains how nurses were swept up in the melee of events. It offers you a wonderful opportunity to ask your own questions about areas of the law that affect you in your practice.

  • Gain clarity as you join in the debate
  • A ‘not to be missed’ session


The Goal Need for Program

Nurses who perform clinical management roles in residential aged settings take much responsibility for the provision of quality care. The knowledge and skills required to adequately perform this role are numerous and rely on a range of evolving attributes. As this is a complex position demanding many skill sets, nurses who hold this position will benefit from educational support focused on their professional needs.

Purpose of Program

The purpose of this program is to offer nurses who work in clinical management positions in residential aged care an opportunity to learn new knowledge and skills so as to improve the overall quality of care provided to residents.

Your learning outcomes:

Clinical Leaders in residential aged care facilities will be supported in their role through the provision of new knowledge relating to best evidence

A person-centred approach to care will be provided to residents through the enhancement of current practices

Data collection will be used as a tool for changing ineffective clinical practices

Clinical leadership towards other staff will be strengthened


Sharon Wall

Sharon Wall

Sharon Wall is currently the director of Ageing by Caring Pty Ltd and has qualifications that include a Diploma of ... Read More

Kate Hurrell

Kate Hurrell

Kate Hurrell is an Aged Care Consultant with advanced qualifications in nursing and gerontology. Her special area of expertise is ... Read More

Janette Williams

Janette Williams

Janette Williams is a Continence Consultant with an impressive background in the care of patients with urinary/bowel dysfunctions. Her clinical ... Read More

Dianne Adamson

Dianne Adamson

With a background in hospital management and eleven years' experience consulting for prestigious clients in the Health Care and Aged ... Read More

Samantha Faithfull

Samantha Faithfull

Samantha Faithfull is Nurse Unit Manager Cardiothoracic /Cardiopulmonary Intensive Care Unit at St Vincent's Hospital Sydney. Samantha is also President ... Read More

Rob Lockhart

Rob Lockhart

Rob is a Certified Practising Accountant currently working for the Davidson Institute - Westpac Financial Education. 
He is a Facilitator ... Read More

Margaret Jordan

Margaret Jordan

Margaret Jordan is a clinical pharmacist with experience hospital practice, medicines information, and programs development. Margaret has been involved in ... Read More

Frances  Lalic

Frances Lalic

Frances Lalic completed a Diploma in Applied Science (Nursing) at the University of Western Sydney. She was employed by South ... Read More

To Be Determined

To Be Determined
Clinical Management in Residential Aged Care Conference
Speciality Classification
Provider Type
11 hours 45 mins
Start Date
End Date
11 hours 45 mins
Price Details
$572.00 (two days)
Sydney NSW 2000
Surry Hills Rydges Sydney Central (formerly Sebel Surry Hills), 28 Albion Street
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