Clinical Management in Residential Aged Care
- : Melbourne VIC 3000
Are you a nurse who is responsible for the clinical care of older adults in residential aged care settings? If so, you hold a great responsibility. Attend this conference to:
- Motivate staff to ensure the resident is always at the centre of care
- Understand principles of Aged Care Standards and Accreditation (ACFI) and Aged Care legislation
- Keep up-to-date with best practice knowledge and skills that reflects the latest evidence
- Demonstrate clinical leadership
A conference that addresses these topics is timely and will assist nurses who work in this complex and demanding role.Schedule
CHAIRPERSON: CRAIG MALONEY
8:30AM REGISTRATION AND REFRESHMENTS
Judy RedmileThe Role of Clinical Management in RACF
As the role of the clinical manager is multifaceted it requires extensive knowledge and skills. This includes high level decision-making for people with complex clinical and social situations. This introductory session looks at the many faces of this role and examines:
- What does the role entail?
- What knowledge and skills are increasingly required to perform this role adequately?
- How is the workload divided up?
Leanne BoaseClinical Leadership - The Problem of Ignorance and The Power of Knowing
Do you have a ‘spirit of enquiry’ that ensures you can find out what is the best way to care for people or are you following worn out policies and procedures that bear little resemblance to best practice? In this session you will learn quick and easy ways to discover new knowledge. Includes:
- What to look for
- Where to look for the answers - including collecting your own data
- Using time to save time
- Why you need to do this
10:45 MORNING TEA
Lisa WraggFaecal Incontinence in Residential Aged Care
Because the main cause of faecal incontinence in RACF is constipation this session will explain why this occurs and how it can manifest. It then proceeds to explain how to prevent this condition from occurring. Includes:
- Review of causes of constipation and tips to prevent this condition in RACF
- Treating constipation and the management of faecal impaction
- Other considerations
Leanne BoaseThe 'Quality’ Conundrum - "Why it Won’t Go Away!"
The notion of ‘quality’ has many connotations. In general, it is a concept developed through interactions with relevant stakeholders about the interpretation of standards. The National Health Performance Framework includes the following terms which will be discussed in the context of the work of the Clinical Manager:
- Appropriate and Effective
- Continuous and Sustainable
12:45PM LUNCH BREAK
Dr Jenny GowanOlder People and Medicines
As people age, their ability to metabolise medicines changes. As many older adults take multiple medicines it is essential that their effect on one another be understood by those administering them. In this session you will consider how you can avoid the problems that may arise, and why medication review in older people is essential. Includes:
- Metabolism and medicines – how we change
- Medication delivery mechanisms – does one size fit all?
- What are the dangers in crushing medicines – are there other options?
- What are the top ten interactions to watch for?
- A note on distractions at the drug trolley!
Rosalie HudsonIn-Advance Care Planning
Confusion still exists regarding advance care planning. Even if the plan is written, will it be acted upon? This session reviews advance care plans and discusses the best way to communicate them to everyone in the team. Includes:
- General information about advance care planning
- How to apply the wishes of a person when the time comes
3:00 AFTERNOON TEA
Dr Jenny GowanPain Management at End-of-Life
Getting the dose of analgesia correct can be difficult. It is even more complicated if a person has a dementing illness or is unconscious. This session looks at the management of analgesia in the final days of a person’s life. Includes:
- Clinical decision making and the appropriate use of morphine for pain relief
- Relief of other symptoms at end of a person’s life
4:15 CLOSE OF DAY ONE OF PROGRAM
CHAIRPERSON: CRAIG MALONEY
9:00AM COMMENCEMENT OF DAY TWO
Craig MaloneyBattling the Resisters to Change - Don’t ‘DO’ Stupid!
In the workplace the best outcome always centres on doing the right thing by those in your care. So what do you do if staff refuse to change even if you know the current practice must be updated? This session looks at the battles you must fight and how to do this. Includes:
- Back to the question - ‘whose needs are being met here?’
- What to do if a staff member refuses to adapt to decisions to perform better practice
Jill BeattieManaging Others for Best Outcomes
Sometimes decisions have to made that may cause staff conflict. The best outcomes can always be found when reflection on the core purpose of the organisation is made. Asking questions such as: “Why are we here?” and “Who do we serve?” are powerful tools that assist in re-regulating a work environment back to its mission. This session looks at:
- Why focus on purpose makes sense and aligns everyone to the same goals of care
- How do you make the cultural change?
- What to do when staff resist change
10:30 MORNING TEA
Jill BeattieGiving Critical Feedback Correctly
This session reviews ways that it is best to give feedback to staff who are not performing well. It looks at various models that can be used and explains when to use which one for best effect. It reveals the power of positive support but also equips you with knowledge of how to deal with the saboteurs.
Robyn MulderClinical Care and Consumer Outcomes
If a consumer's care changed would you be confident that your actions were in line with Accreditation Standards? How would you go about getting a care plan changed? This session aims to provide clinical managers in RACF information on the Accreditation process. It will focus, but not be limited to outcomes relating to clinical care. Includes:
- A brief overview of the AACQA Accreditation Standards process
- A look at some of the common issues that are resulting in facilities not meeting clinical care outcomes
- Putting it all together - why one standard is not measured in isolation
12:45PM LUNCH BREAK
Lisa DickRisk Factors for Delirium
Delirium occurs in older acutely ill residents and is a known cause of morbidity and mortality. Yet this condition is often poorly understood, resulting in inadequate assessment and management. This session provides an evidenced-based guide to the assessment and management of delirium including common risk factors. Includes:
- Review of delirium
- Pathophysiology of delirium
- Which is the most common type of delirium and what are the most common causes?
- How is this differentiated from other conditions?
- What nursing actions will create best patient outcomes?
Craig MaloneyMotivating Small Teams - Uncovering the Untold Story
Motivation is a constant issue in most workplaces. What motivates people can be very personal. If you are the clinical manager, what does it take to motivate the staff who you lead? This session looks at models of motivation and unpacks why some will work on this person but not on that one. Includes:
- Models of motivation
- Which one to use and when?
3:00 AFTERNOON TEA
Amanda WynneLegal Stories From the Frontline
This final session reveals several scenarios that actually occurred and explains how nurses were swept up in the melee of events. If offers you a wonderful opportunity to ask your own questions about areas of the law that affect you in your practice. Gain clarity as you join in the debate - a ‘not to be missed’ session.
4:30 CLOSE OF DAY TWO OF PROGRAM
The Goal Need for Program
Nurses who perform clinical management roles in residential aged settings take much responsibility for the provision of quality care. The knowledge and skills required to adequately perform this role are numerous and rely on a range of evolving attributes. As this is a complex position demanding many skill sets, nurses who hold this position will benefit from educational support focused on their professional needs.Purpose of Program
The purpose of this program is to offer nurses who work in clinical management positions in residential aged care an opportunity to learn new knowledge and skills so as to improve the overall quality of care provided to residents.Your learning outcomes:
Clinical Leaders in residential aged care facilities will be supported in their role through the provision of new knowledge relating to best evidence
A person-centred approach to care will be provided to residents through the enhancement of current practices
Data collection will be used as a tool for changing ineffective clinical practices
Clinical leadership towards other staff will be strengthenedPresenters
Craig Maloney has an impressive background which includes a Master of Mental Health Nursing and graduate qualifications in Child Adolescent ... Read More
Qualified and highly experienced general nurse and mental health nurse who is currently employed as the Senior Facility Manager at ... Read More
Leanne is currently working as a Nurse Practitioner and Business Manager in her own private practice in Melbourne. She also ... Read More
Jenny, a practicing pharmacist, is a Teaching Associate at Monash University, Melbourne. She is a member of the PSA Branch ... Read More
Dr Rosalie Hudson's varied nursing career is focused on aged care, dementia care and palliative care. As a consultant nurse ... Read More
Dr Jill Beattie is a Senior Research Fellow at Monash University, Victoria. Jill is also a mindfulness-based emotional fitness ... Read More
Lisa Dick has been a registered nurse over 20 years since graduating from Victoria University in 1993. Between 1994 and ... Read More
Amanda Wynne is a barrister at the Victorian Bar whose practice includes family law, child abuse, family violence, mental health, ... Read More
Lisa Wragg is Executive Officer and Continence Nurse Consultant at the Victorian Continence Resource Centre (VCRC). ... Read More
Robyn Mulder is State Education Coordinator at Australian Aged Care Quality Agency. ... Read More