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This course is part of HealthcareLink Learning Portal.

Communicating in Organisations course for Management and Administration

Speciality Classification
Management and Administration
Location
Online
Delivery
Online
Duration
20 minutes
Subject matter expert
e-Learning for Healthcare
Provider
eIntegrity
Endorsed By
AMRC, NHS, FMLM

This session examines methods for effective and efficient communication between individuals and teams within and across organisations. It highlights the impact on services and patients if communication fails and suggests mechanisms for resolving communication failure. This session supports the development of leadership in clinical settings.

Learning Objectives

By the end of this session you will be able to:

  • Examine mechanisms and processes for communicating within and between healthcare organisations
  • Critique your own service in terms of effectiveness of communication
  • Identify common barriers to effective organisational communication
  • Explain how organisational communication can impact on patients and carers
  • Define the link between communication and organisational culture
  • Demonstrate your contribution to leadership in the clinical setting by listing strategies to improve communication

PRM123
Entry Requirements / Prerequisites

Before commencing this session you should complete these sessions in the Introductory Module:

  • Introduction to Leadership and LeAD
  • Introduction to Medical/Clinical Leadership Competency Framework
Instructors / Speakers
Colin Bicknell,
Senior Lecturer and Honorary Consultant Vascular Surgeon at Imperial College London

Colin Bicknell is a Senior Lecturer and Honorary Consultant Vascular Surgeon at Imperial College London - the largest National referral centre for thoracoabdominal aneurysm surgery and endovascular surgery in the UK.

He has held developmental and organisational positions in the NHS London ’Prepare to Lead’ and ’Darzi Fellow’ leadership schemes. On a national level, has worked as part of a team to define the structure and role of the newly formed National leadership Council, chaired by David Nicholson, Chief Executive of the NHS.

His research interests are primarily the application of novel technologies to improve surgical techniques most notably in the field of endovascular surgery. He has worked with a team at Imperial College exploring the advantages of robotic endovascular catheters in the vascular tree, which has led to initial human trials.

Delivery
Title
Communicating in Organisations course for Management and Administration
Interest Areas / Topics Covered
Mentoring & Leading, Leading and managing, Coaching & Leadership
Location
Provider Type
Education Provider
Duration
20 minutes
Location
Online
Reference
06_03
Access Duration (in months)
12
Programs this course belongs to
Modules this course belongs to
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