- : St Leonards NSW 2065
Communication is not an ‘add on’ – it is at the heart of patient care. The main cause of many patient complaints about GPs continues to be related to poor communication skills. This session aims to provide doctors with a consultation framework built around effective patient-doctor communication.
By the end of this activity, participants should be able to:
- Identify common language/cultural pitfalls
- Demonstrate effective patientdoctor communication
- Apply a consultation framework based on effective patientdoctor communication to ensure patient safety
- Explain how poor communication skills affect patient outcomes
Link to post test and evaluation: https://www.classmarker.com/online-test/start/?quiz=qf45b024f07d2caf