Cultural Diversity and Nursing Care
- : Surry Hills NSW 2010
There is no doubt that culture has a significant impact on the way a person interprets health and illness. Providing holistic nursing care relies on the development of culturally sensitive professional relationships and actions. Attend this program and discover:
- What impact does a person’s culture have on health?
- Is hoilstic care and "otherness" the same?
- Strategies to prevent cultural blindness in the health setting
- What are magicoreligious beliefs?
- How can evidenced nursing care promote cultural diversity?
- A look at food and its relationship to culture
- How do kinship and social organisations differ between cultures and what does this mean for the provision of nursing care?
8:30AM REGISTRATION FOR DAY ONE
Dr Gaynor MacdonaldKnowing Who We Care For: Bridging Divides of Ethnicity, Cultural Practice and Language
Developing insightful and meaningful relationships with those we care for is essential but not always easy, especially when their lives, their beliefs and even their language is very different to our own. Why is it so important for good care that we learn to appreciate those who differ from us, and to work with those differences? And how can we do so? These are tricky questions. ‘Culture’ and ‘ethnicity’ are ways to think about difference that can be enabling but can also can get in our way, depending on how we understand them. Differences can inspire us – or divide us. Anthropology starts with the big questions:
- What is ‘a person’?
- What does it mean to be in relationship with another person?
- Why are people so different?
Tackling these apparently huge questions opens up new possibilities for coming to know and care for different types of people.
Professor Juanita SherwoodCultural Competency in Nursing Care
Nursing care that embodies cultural competence results in a profound sense of respectfulness towards all people, no matter their background. In order for this to occur, personal practices, and system wide behaviours and policies need to be in place. This session looks at what creates a culturally competent workplace in which nurses and patients can thrive, and includes:
- How do personal beliefs affect cross-cultural nursing care?
- What is meant by cultural competence?
- What are the features of a culturally competent workplace?
10:30 MORNING TEA
Professor Juanita SherwoodWhat Has Diversity Got to do With Holistic Nursing Care?
At the focus of holistic nursing care is the concept of healing the whole person – not just their physical body. Holisitic care should respect diversity, and consider spiritual and religious cultural motivations as critical elements of health and wellbeing. True evidence-based care takes into account patient preferences which include their cultural determinants. This session:
- How can you integrate knowledge of the culture into holistic nursing care?
- Holistic care in an evidence-based world – do they mix?
- What is a multiparadigm model of healing?
Dr Olayide OgunsijiCultural Nursing Assessment – How to Find Out Relevant Information
In order to conduct a comprehensive nursing assessment, a person's culture must be taken into account. This session looks at some important points that will assist you to engage in an effective interaction between you, the nurse, and your patients. Includes:
- Reflections on what you are aiming to achieve
- How do cultural norms influence the manner in which people express themselves?
- Interviewing through your lens
- Ensuring unconditional positive regard
12:30PM LUNCH AND NETWORKING
Dr Olayide OgunsijiListening, Talking and Understanding – Overcoming Barriers
Communicating across cultures can be challenging for both a nurse and a patient due to a range of considerations. For example language barriers can cause great risk and may compromise safety. Also, understanding who in the family makes decisions about healthcare is important as it may not always be the patient. This session includes:
- Establishing the health literacy of a patient
- What tools can assist you to communicate?
- Eye contact - know your patient’s body language
- Understanding the significance of personal space and touch
3:00 AFTERNOON TEA
Dr Linda StarrMandatory Reporting and Cultural Clashes
It is possible a scenario may arise that places you in a situation of compromise, due to a person’s cultural beliefs clashing with Australian laws. This session gives examples of how this may manifest, explains the course of action you are required to take and will shine a light on where the boundary between traditional practices and what is illegal in Australia exists.
4:00 CLOSE OF DAY ONE OF CONFERENCE
9:00AM COMMENCEMENT OF DAY TWO
Vesna DragojeWhen and How to Use an Interpreter
Communication in healthcare can be challenging for a range of reasons but when language proficiency compounds the problem, communication can become a grave patient safety concern. Effective and appropriate use of interpreter services can significantly enhance patient outcomes. This session reviews when and how to use an interpreter and includes:
- In what circumstance is the use of a professional interpreter essential?
- What should you be aware of if a family member acts as an interpreter in a healthcare setting?
- How to make sure you get the information you need when working with an interpreter
Dr Donna HartzCultural Safety for Indigenous Community Wellbeing
The practice of cultural safety is critically important for meaningful and sustained positive change in the lives of Aboriginal and Torres Strait Islander Australians.
- What does cultural safety mean in practice?
- What is cultural competence?
10:30 MORNING TEA
Dr Donna HartzMentoring Nurses in an Intercultural Environment
Mentoring supports nurses in many ways, including building confidence and proficiency. It can be informal or highly organised within an organisation. Mentoring can also enhance job satisfaction and assist in the retention of staff. This session looks at some of the intercultural challenges that can occur during a mentoring experience and suggests ways to maximise positive outcomes. Includes:
- What are the common intercultural hurdles that prevent successful mentoring?
- How to evaluate the mentoring experience
- What works best and why?
Dr Linda StarrDuty of Care and Intercultural Considerations
Duty of care is a key concept underpinning nursing care. This session looks at some of the challenges that could arise in ensuring the provision of duty of care, due to issues such as cultural blindness. Includes:
- What is meant by duty of care?
- Could cultural blindness affect duty of care decisions?
- What if known evidence conflicts with a person’s cultural beliefs?
- Discussion on a range of relevant situations where duty of care could be undermined
1:00PM LUNCH AND NETWORKING
Dr Geir Henning PresterudstuenMagico-Religious Beliefs and Healthcare
Magico-religious beliefs are common in many cultures. In relation to healthcare beliefs, they involve concepts that connect health and wellbeing to the supernatural and spiritual, such as God, the sea and taboos. This session looks at some of these beliefs and how they may influence a person's health outcomes.
3:00 AFTERNOON TEA
Dr Linda StarrIntercultural Nursing and Difficult Ethical Decisions
There are many difficult ethical situations that can arise due to cultural differences. This session will look at several case studies that pose difficult ethical dilemmas for nurses. It includes:
- When you don’t know what you don’t know - is there an ethical dilemma?
- What is more important – a person’s health or a person’s values?
4:15 CLOSE OF CONFERENCE AND EVALUATIONS
The Goal Need for Program
Australia is continually changing as a result of its expanding communities who originate from many cultures. This has resulted in Australia having one of the most diverse populations in the world. The diversity of people from different cultures impacts on how health and disease may be interpreted, as well as managed, by staff, patients and families. With dynamic changes occurring in healthcare - many of which are Western-centric - it is essential that nurses are skilled in modern cultural imperatives if they are to provide quality driven holistic nursing care. This includes being culturally informed, knowledgeable and understanding how the cultural background of the nurse can influence care.Purpose of Program
The purpose of this program is to promote cultural awareness to nurses as a central focus of quality driven holistic care.Your learning outcomes:
Use a holistic nursing approach to identify and take action on health issues that are grounded in culturally specific beliefs and practices
Have more insight into the complexities of cross cultural communication and how it affects nursing assessment and care
Advocate for patients of differing culture who find assertiveness in the health setting a challenge
Collaborate with interdisciplinary colleagues to enable optimum outcomes for those experiencing cultural dislocation or distressPresenters
Dr. Linda Starr is a general and psychiatric qualified Nurse, Lawyer and Associate Professor in the School of Nursing and ...Read More
Dr Gaynor Macdonald, Senior Lecturer and Consultant Anthropologist in the School of Social and Political Sciences, University of Sydney. Dr ... Read More
Juanita is a registered nurse, teacher, lecturer, researcher and manager with a depth of working experiences of some thirty years ...Read More
Dr Olayide Ogunsiji is a registered nurse and a lecturer at the School of Nursing and Midwifery, University of Western ... Read More
Vesna Dragoje was the Manager of the Language Services, Hunter New England Local Health District for 11 years before moving ... Read More
Dr Donna Hartz is an Academic Leader at the University of Sydney, National Centre for Cultural Competence. Donna’s identifies ...Read More
Geir Henning Presterudstuen
Dr Geir Henning Presterudstuen is a socio-cultural anthropologist and has conducted long-term fieldwork in Fiji since 2009. His PhD thesis, ... Read More
To Be Determined