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Dementia Course Online: Effective Communication

Speciality Classification
Time / Duration
20 minutes
Subject matter expert
Frontline Care Solutions
Endorsed By
The Australian Healthcare and Hospitals Association (AHHA)

Understanding Dementia course: Effective Communication

Understanding Dementia: Effective Communication is one of Kineo’s three dementia-specific online learning courses. These courses are designed solely for the aged care sector.

This course is designed to train the learner in how to communicate effectively with people living with dementia. It also provides behavioural training in how to care for and support people living with dementia.

Kineo’s dementia-focused ‘Effective Communication’ online learning course is a key part of aged care professional development. This course is designed to fit in with any organisation’s training mix. The course can be used as a part of Kineo’s Understanding Dementia suite or as a standalone title. The course has a Further Resources sub-menu that can be used for professional development and those that want to take a deeper-dive into the subject.

This online learning course is designed to align with the Aged Care Quality Standards. It has been developed in collaboration with experts, including Kineo clients working in the aged care sector, to ensure the course is fit-for-purpose.

Understanding Dementia: Effective Communication

As the person changes the way they communicate, so should the carer.

Kineo’s ‘Effective Communication’ course is designed to teach the learner how to communicate effectively with people living with dementia.

As dementia advances, verbal communication breaks down resulting in people living with dementia communicating their emotions in different ways. Good carers make sure that the person they’re caring for feels happy and free to communicate.

Target Audience

The ‘Understanding Dementia: Effective Communication’ course is designed specifically for carers and other health professionals who provide care for a person/people living with dementia.

This online learning course is applicable to learners in residential aged care services, home services and flexible care services. This course is suitable for new and experienced carers.

Learning Outcomes

This course provides aged care professionals with training in:

  • Ensuring the people you care for have their needs met and their dignity maintained.
  • Recognising when a person living with dementia is communicating an unmet need.
  • Helping meet the needs and requirements of the people you care for.

Course Features

‘Understanding Dementia: Effective Communication’ Is a focused online training course featuring the following:

  • 30 minutes course duration
  • Videos
  • Interactive activities
  • Accessibility functionality for WCAG AA compliance
  • Full course voiceover
  • Assessments at the end of each section
  • Look and feel specific to an aged care environment
  • Certificate of completion
  • Further resources menu
  • Adaptics - Kineo’s pre-assessment technology

Course Suite

This course is the third of three courses in the Understanding Dementia suite. The other two are:

  • Understanding Dementia: What is Dementia?
  • Understanding Dementia: Person-Centred Care

Endorsed by the Australian Healthcare and Hospitals Association (AHHA).

The AHHA endorses this course as meeting AHHA’s standards for educational quality and usability with the content having been developed by an appropriately credentialed subject matter expert.

Certificate of completion
Interactive activities
Voice Over
Digital Credentialing
Video Intro
Dementia Course Online: Effective Communication
Speciality Classification
Interest Areas / Topics Covered
Agedcare, Dementia care
Provider Type
Education Provider
Time / Duration
20 minutes
Posted By
Access Duration (in months)