Essential Techniques in Practice course for GPs

This session is the second of two sessions that will give you a grounding in the four categories of consulting skills you are likely to need in virtually every consultation. This session will cover establishing rapport, eliciting, responding to cues and building concordance. This session was reviewed by Suchita Shah and last updated in January 2015.

Learning Objectives

By the end of this session you will be able to:

• Identify four categories of essential core consulting skills
• Identify a range of component skills within each category
• Identify both effective and less effective ways of demonstrating core skills

The three types of skill you looked at in the session The Consultation in Context/An Introduction to Essential Techniques are establishing rapport, eliciting, and dealing with cues. These skills tend to be concentrated in the early phases of the consultation, when you are trying to establish what the patient's problems and requirements are.