Lead and Support Colleagues (CHCSS00084)

Take the next step in your career by becoming a trusted leader and mentor within your team. The CHCSS00084 Lead and Support Colleagues Skill Set is designed for professionals who want to strengthen their ability to guide, support and positively influence their colleagues in fast-paced clinical and care environments. 

Our nationally recognised skill set is ideal for those working in health, community services or administration who are ready to take on greater responsibility and promote a collaborative, high-performing team culture. You'll gain the practical communication and leadership skills needed to improve team dynamics, support new staff and help ensure safe, person centred care across your workplace. 

Skills you will learn

• Mentor and support fellow professionals to build capability and confidence
• Communicate clearly and empathetically in high-pressure clinical environments 
• Foster inclusive, respectful, and effective teamwork in patient-focused settings
• Lead by example to promote professional conduct and accountability 
• Encourage continuous learning and reflective practice within a team 
• Navigate workplace challenges with emotional intelligence and problem-solving strategies