Medical Administration Skill Set (BSBSS00121)
The BSBSS00121 Medical Administration Skill Set is a nationally recognised vocational education and training (VET) program that builds essential skills in medical administration, patient communication, medical terminology, records management, and healthcare compliance. Designed for entry-level roles such as medical receptionist and health administration support, this course delivers practical, job-ready training aligned with Australian healthcare industry standards
Skills you will learn
- Communicate effectively with patients, healthcare professionals, and stakeholders
- Use correct medical terminology in a healthcare environment
- Manage patient appointments and scheduling systems
- Maintain accurate medical records and documentation
- Apply privacy, confidentiality, and compliance requirements in line with healthcare regulations
Minimum age 18 years old
Education & Experience
One of the following:
Year 12 or equivalent, or
mature aged student with 2 years' work experience
English
An upper-intermediate level of English is required. Language, Literacy and Numeracy Test to be passed at an AQF level 3.
Student Evidence
Evidence of any of the below:
Australian citizenship;
Permanent Australian residency; or
Temporary Australian residency with a valid visa, other than the student visa, to study and work in Australia.
Students will be required to provide a Unique Student Identifier (USI) which is a reference number that creates an online record of a student’s training and qualifications attained in Australia.
Language, Literacy, Numeracy
Language, Literacy and Numeracy (LLN) test is required prior to enrolment as part of the course entry process which will assist the college to determine the level of support the student will need to successfully complete their learning.
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