Onboarding and workforce readiness, reduced compliance risk and improved patient experience 

 

Confidently navigate the language of healthcare with this practical microcredential developed by AMA Queensland Education and Training Institute (AMAQETI). Designed for medical receptionists, administration staff, and those new to healthcare, this course provides the essential knowledge needed to understand medical terminology, abbreviations, diagnostic procedures, and key Australian healthcare system terms.

Through engaging, real-world scenarios, you'll develop the skills to accurately interpret patient records, referrals, and clinical documentation while supporting safe, efficient healthcare delivery.

 Upon successful completion, participants will receive a Certificate of Completion from AMAQETI.

 

Leaners will gain an understanding in:

• The interpretation and application of common medical terminology
• Understanding common conditions, diagnostic procedures, and healthcare system technology
• Accurate interpretation of medical abbreviations, acronyms, and clinical documentation
• Identifying the key healthcare professionals roles, settings, and digital health concepts
• How to apply medical terminology knowledge to your administrative tasks