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Optimal Nursing Care: Communication is Key

Speciality Classification
Nurses and Midwives
Start Date
21-Nov-2019
Location
Online
End Date
21-Nov-2022
Delivery
Online
Duration
3 minutes
Provider
Ausmed

No matter the clinical setting, communication lies at the heart of optimal patient care being provided to those who need it most. Whether it’s nurse-patient communication or crucial collaboration between nurses and other members of the healthcare team, if important information is not conveyed effectively, all is lost.

Nurses and Patients: Communication Matters

Nurses are taught to be educators, and some are more skilled than others in this arena. Information can be conveyed to patients in a rote and robotic manner without regard for patients’ feelings or their families’ concerns, or it can be conveyed with compassion, clarity, and a contextual understanding of how a patient and their loved ones might best internalise key information.

While emotional, relational, and behavioural intelligence would appear to be central to enabling nurses to be the best possible communicators, these skills are not robustly taught in nursing school (or medical school, for that matter). In fact, nurses’ education is generally woefully deficient regarding these particular sets of skills.

Delivery
Title
Optimal Nursing Care: Communication is Key
Speciality Classification
Interest Areas / Topics Covered
Communication skills
Location
Provider Type
Education Provider
Duration
3 minutes
Start Date
21-Nov-2019
End Date
21-Nov-2022
CPD Points
3m of CPD
Price
Free
Location
Online
Price:
Free
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