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Person and Family Centred Care Package

  • : Australia

AGPAL & QIP Education and Training’s Person and Family Centred Care package is designed to support learners discover tips and techniques to effectively respond and support the preferences, needs and values of patients, their families and the community. This package helps learners to understand the importance of person-centred care in achieving safe, high-quality care. Practical strategies will be shared to empower patients in their healthcare journey, including self-management, activation and coaching, health literacy to support engagement and patient-team partnerships.

Package Includes

Face-to-face Workshop

This package includes a one-day face-to-face interactive workshop, for up to 30 attendees. The AGPAL & QIP Education and Training Team will plan and coordinate the workshop, to be conducted at a date and location as agreed by the package purchaser.

Delivered by an expert facilitator, this workshop is tailored to each organisation’s requirements and includes a complete take home workbook for all attendees.

This interactive workshop will combine facilitator led small group work and whole group discussions along with practical examples, case studies, tools and resources, to support a number of implementation initiatives and take away learnings for all attendees.


This package includes a series of three one-hour interactive training webinars, with topics including:

  • Co-creating health Techniques and Approaches to Support Consumers Navigate the Health System
  • Patient Skills and Confidence for Self-Management
  • Patient Activation and Health Coaching
  • Patient/Carer Health Literacy to Support Engagement, and
  • Patient-Team Partnership.

The delivery date of these webinars will be determined in consultation with the AGPAL & QIP Education and Training Team.


The type of learning activities we offer include the combined use of multimedia and multiple instruction techniques, e.g. face-to-face interactive workshops, webinars, interactive e-Learning, self-directed learning.

Participants who attend a face-to-face training event or complete an e-Learning module or webinar, in full and without assessment, are awarded a statement of attendance.

Participants who complete a training program in full and meet the requirements of that training (e.g. pass an assessment where required), are issued a statement of completion.

Each learner can then use the certificates for applying for CPD points from their relevant peak body organisation.

Duration of package

This package has multiple learning avenues and offers a total duration of nine hours per individual learner. This is a combination of:

  • Face-to-face interactive workshop: six hours for full day attendance
  • Webinars: three hours of online learning
Person and Family Centred Care Package
Interest Areas / Topics Covered
Child and family health, Community health, Community and Primary Health Care, Health Policy, Health Assessments
Provider Type
Non Profit Organisation
Total duration of 9 hours
Price Details
Price on application
Contact Phone
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Cover Picture 263_person_and_family_centred_care_package1602212294.png
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