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QIC Health and Community Service (QIC) Standards

  • : Australia

The AGPAL & QIP Education and Training QIC Health and Community Service (QIC) Standards package takes an in-depth look at the QIC Standards 7th Edition focusing on wide-ranging organisational systems across multiple areas, including governance, corporate systems, service delivery, and external relationships.

The QIC Standards focus on the delivery of services with an emphasis on community contexts, in accordance with sound management principles, legal requirements, strengthening of external partnerships and positive outcomes. This training will support a whole-of-organisation continuous quality improvement approach with the aim of increasing organisational capacity.

Package Includes

Face-to-face Workshop

This package includes a one-day face-to-face interactive workshop, for up to 30 attendees. The AGPAL & QIP Education and Training Team will plan and coordinate the workshop, to be conducted at a date and location as agreed by the package purchaser.

Delivered by an expert facilitator, this interactive workshop is tailored to each organisation’s requirements and includes a complete take home workbook for all attendees.

This facilitator led workshop will combine small group work and whole group discussions as well as practical examples, case studies, tools and resources, to support a number of implementation initiatives and take away learnings for all attendees.


This package includes a series of three one-hour interactive training webinars, with topics including:

  • Improve Access and Engagement
  • Ensuring Transparent, Equitable and Integrated Service Provision, and
  • Promote People Empowerment and Shared Decision Making for Well-Being and Safety.

The delivery date of these webinars will be determined in consultation with the AGPAL & QIP Education and Training Team.


The type of learning activities we offer include the combined use of multimedia and multiple instruction techniques, e.g. face-to-face interactive workshops, webinars, interactive e-Learning, self-directed learning.

Participants who attend a face-to-face training event or complete an e-Learning module or webinar, in full and without assessment, are awarded a statement of attendance.

Participants who complete a training program in full and meet the requirements of that training (e.g. pass an assessment where required), are issued a statement of completion.

Each learner can then use the certificates for applying for CPD points from their relevant peak body organisation.

Duration of package
This package has multiple learning avenues and offers a total duration of nine hours per individual learner. This is a combination of:

  • Face-to-face interactive workshop: six hours for full day attendance
  • Webinars: three hours of online learning
QIC Health and Community Service (QIC) Standards
Interest Areas / Topics Covered
Community health, Community and Primary Health Care
Provider Type
Non Profit Organisation
Total of 9 hours
Price Details
Price on application
Contact Phone
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Cover Picture 263_qic_health_and_community_service_qic_standards1602133465.png
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