Violence and Aggression course for Allied Health

Managing challenging and violent behaviour is an integral part of the workload of an emergency department. It is important to be familiar with the myriad of causes of challenging behaviour and to ensure the safety of patients and staff.

Learning Objectives

By the end of this session you will be able to:

• Summarise up-to-date information regarding factors that may be indicative of potential violence and aggression in the emergency department
• Illustrate potential approaches that may prevent violence and aggression within the emergency department
• Recognise the skills required for de-escalation of violent or aggressive situations in the emergency department
• Describe how to respond to an escalating emergency situation to ensure the safety of those present

This session uses self assessments that help you check what you have learnt.