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What Great Nurse Managers Do!

  • : Brisbane City QLD 4000

Are you a nurse manager? Come along to this year’s conference and discover some of the ways that make great nurse managers stand out. Network with like-minded colleagues and learn about:

  • Trends in HR management
  • What makes great nurse managers great
  • The power of coaching and much, much more ...
Schedule Day One



Welcome and Introduction


Sean Smith

The Business of Caring

Data is driving monumental changes in the business of caring. Globally, we are observing shifts in the metrics that shape the “success” of a healthcare business. The ability to leverage meaningful data and exercise financial literacy is taking on new levels of enhanced meaning. But, what does this mean for you as a manager? This introductory session will bring you up to speed on:

  • The emerging trends shaping the business models that undermine healthcare services
  • Incentivising “better care”
  • Redefining the traditional measures of success in healthcare businesses


Sean Smith

The Great Communication Contradiction?

All great nurse managers understand the importance of effective communication skills. Expertise is centred around developing communication skills – evidence explains it and emphasis is placed on it. Truth be told, the majority of our day is spent trying to communicate effectively. So when it comes down to it, what is the crux of this crucial ability? This session will encourage you to consider the great communication contradiction – that seemingly non-operational communication, small talk, is perhaps exceptionally efficient. It includes:

  • Why the paradox?
  • How does this informal communication actually help us to manage more effectively?
  • What is the value of appreciative enquiry
  • How can you realistically incorporate this type of communication into your day?



Dr Jared Cooney Horvath

Great Nurse Managers Teach Others

Regardless of your experience, managing an entire ward or unit is a mountainous challenge and times of rapid change, can be tough. This session will demonstrate how great nurse managers…

  • Can use the principles of neuroscience to create a learning culture
  • Can foster supportive workplaces by enabling others to shine brightly


Dr Jared Cooney Horvath

Great Nurse Managers Avoid Multitasking

Multitasking has been a buzz word for many years. However, what does it mean and can your brain actually focus on two things at the same time? This vibrant session will look at brain function and how this impacts your day-to-day activities. Find out:

  • How good is your working memory?
  • How much information is too much?
  • What happens to your work safety when you have too many distractions?



Jane Stanfield

Are You a Great Nurse Manager?

How often do you wonder if you’re doing a good job and what do you mean when you ask yourself this? Are you an effective manager or are you a great leader? Are you able to mentally distinguish between internal gauges of impact? In a world where perspectives on management are ever changing and continually debated, yet remain poorly understood, clarity can be found by asking yourself the right questions, including the following:

  • What makes you an effective manager?
  • Are you also a successful leader?
  • Is it possible to measure your impact in different ways?
  • Is meeting organisational goals the main game as a manager?
  • Legacy – is it your real KPI as a leader?



Shae McCartney and Hilary Searing

Trends in Industrial and Employment Law – Update for Nurse Managers

What are the current trends in employment and industrial law that are the most pertinent to the healthcare industry and what’s driving them? This session will update you on a range of issues relating to industrial and employment law and how they are playing out in the workplace. Using case studies, it will review the legal considerations for industrial and employment law management. It includes:

  • What are the legal responsibilities and considerations underpinning the management of the following workforce issues:
    • Absenteeism
    • Employee mental health
    • Bullying
    • Occupational health and safety
    • Managing injured workers
    • Equal opportunity in the workplace


Day Two



Jane Stanfield

What Great Nurse Managers Really Do!

The reality of management can differ remarkably from a textbook definition. Fantasies of ample time spent planning, organising, coordinating, and controlling can, in practice, feel the opposite. The real activities of a manager can be (or can feel) highly fragmented, in a constant state of flux, while requiring continual switches of focus from one task or problem to another. Understanding how to maintain a sense of control and embracing complexity can be achieved by rethinking how we spend our energy, rather than our time. This poignant session explains why it’s time you rethink how you confront the realities of modern management. It includes:

  • What is the difference between energy and time?
  • Why do you need to stop worrying about time and start looking at your energy?
  • How can you get more value for your energy?
  • What is within our control and what is not?
  • Why can this concept help us redefine our perception of success?


Julian De Maria

Stories from the Frontline - Leading Healthcare Teams

What is the science and what are strategies behind exceptional team leadership? Gain insight into what works and what doesn’t when leading healthcare teams. This session provides a very practical opportunity to discuss:

  • What science, skills and strategies seem to work best when leading a team?
  • What are common challenges relating to leading effective teams?
  • Top tricks for aligning healthcare teams towards shared goals of safe, exceptional care



Dr Kathy Ahern

Great Nurse Managers Reject Missed Nursing Care

Have we normalised individualised rather than evidenced nursing care? Are we resigned to slight deviances in practice occurring? Has the failure to complete nursing care become “accepted” as part of the nursing culture and ultimately, the de facto standard of care? This session addresses missed nursing care and errors of omission. It includes:

  • What are the examples of missed nursing care and errors of omission?
  • How are nurse managers implicated e.g. staffing levels?
  • Why is this now a concern?
  • Can evidence-based practice (EBP) remedy this?


Eleanor Dickens

Instilling Integrity in Others …

Great nurse managers lead with integrity. However, is it possible to also embed integrity in others? This session will draw on lessons learned from recent corruption investigations and provide a framework to discuss the following:

  • What is integrity?
  • Is integrity the same as accountability?
  • How can you foster integrity in others?
  • What are the lessons learned from the lack of integrity of others?


Jane Stanfield

Conversation Tables: An Opportunity for Discussion and Networking

Have you ever wondered if others in your position are having the same experiences as you? Here is your opportunity to connect more deeply with your peers. Bring your questions and comments and be ready to swap! Conversations will run for approximately 10 minutes and you will have time to connect with three groups.



Jane Stanfield

“It’s the Culture and It’s the System” – But is it my Problem?

Waste, inefficiencies, and bottlenecks. Absenteeism, reluctance to contribute, and resistance to change. Let’s face it, when it all boils down to it many of the issues that managers face daily come under the umbrella of a system or culture issue. Deciding what needs to be done lies in understanding the type and root cause of the problem. When this approach to problem-solving is combined with emotional and contextual intelligence, we are able to navigate our way towards solutions. Using two case studies that will resonate with any nurse managers, this session considers:

  • Why do system issues rely on good management?
  • How does leadership bring about solutions to problems with culture?
  • How can clarity be found in wearing the right hat at the right time?
  • When and why sometimes you need more than one hat?



Jane Stanfield

Reconnecting with the Heart of Nursing

These days, nobody is immune from the pervasive nature of stress and even burnout – especially not nurse managers. But, are some nurse managers entering the position believing that burnout is inevitable and, therefore, placing a time frame on how long they believe one can realistically “survive" in the position. This final session will address this sad reality. It will consider how coaching, sometimes known as supervision, can assist you to reconnect with the heart of nursing. It includes:

  • Has burnout come to be expected amongst nurse managers?
  • How can we bring back the compassionate intention that may be missing?


The Goal Need for Program

There is considerable evidence to support the idea that skilled nurse management is fundamental to the provision of effective, high-quality, and safe patient care and outcomes. However, the growing complexity of the health workspace has the potential for increasing strain on nurse managers who are expected to control units while juggling a range of variables. As the nature of organisational structures and hierarchies change, so too must nurses within these settings. Learning from others and understanding relevant management theories to guide personal and professional capacity will assist Nurse Managers to successfully fulfil their role.

Purpose of Program

The purpose of this conference is to assist Nurse Managers to manage with clarity and confidence in modern health environments so as to improve patient outcomes.

Your learning outcomes:

Reflect on their current management style and relate this to their strengths in performing the role of an effective nurse manager

Initiate evidenced management tactics to improve decision-making and achieve workplace goals for patient outcomes

Be confident in dealing professionally and swiftly with team behaviour that undermines effective patient care

Facilitate a professional workplace that values growth and high performance


Jane Stanfield

Jane Stanfield

Jane Stanfield is a health service improvement coach. She comes with 30 years’ experience in health care, half as a ...Read More

Sean Smith

Sean Smith

Sean Smith has had the privilege of working in healthcare for the past 31 years in more than a dozen ... Read More

Jared Cooney Horvath

Jared Cooney Horvath

Jared Cooney Horvath (PhD, MEd) is an expert in the field of educational neuroscience, with a focus on translating neuroscientific ...Read More

Shae McCartney

Shae McCartney

Shae McCartney is a partner at Clayton Utz in the Workplace Relations, Employment & Safety Group. Shae advises corporate and ...Read More

Hilary Searing

Hilary Searing

Hilary Searing is a senior associate in the workplace relations, employment, and safety practice at Clayton Utz. She specialises in ...Read More

Kathy Ahern

Kathy Ahern

Kathy spent 30 years teaching and supervising research. Her areas of expertise include ethics, education, and mental health.   ... Read More

Julian De Maria

Julian De Maria

Julian de Maria is director of Clinical Services, St Vincent's Private Hospital, Brisbane. ...Read More

What Great Nurse Managers Do!
Speciality Classification
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Provider Type
11 hours 15 mins
Start Date
End Date
11 hours 15 mins
Price Details
$590.00 (two days)
Brisbane City QLD 4000
Brisbane Mercure Hotel Brisbane, 85-87 North Quay
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