What Great Nurse Managers Do!
- : Adelaide SA 5000
Have you ever worked in one of those great environments where everything seemed to hum along and going to work was pleasurably challenging? Well, this was probably because you had a great nurse manager. This conference lifts the sheet on some of the tricks of the trade and reveals the secrets behind great management. Come along and discover:
- Secret weapons of greatness
- Why you need to know the difference between great management and great leadership
- How enabling staff is more important than transforming them
- Unlocking diversity in your unit and then putting it to work
- Why emotional intelligence is becoming more important than ever before
- How courage and commitment collide to create greatness
Make sure you attend this popular event! Book now!
8:30AM REGISTRATION FOR DAY ONE
Professor Philip DarbyshireGreat Nurse Management Challenges of the 21st Century
This introductory session looks at the ‘VUCA’ considerations that are impacting on all industries and which affect the ability for nurse managers to perform at their peak. Includes:
Lesley SeigoffThe Leadership Management Connection: Is This Hype or Reality?
If patient outcomes are to be improved then nurse managers need to encompass leadership. The interface between health system delivery and what happens to a patient is largely controlled by the performance of the nurse manager. This session looks at:
- How can the interface between leadership and management be best maximised for patient benefit?
- Recognising which battles to fight in the interests of patient outcomes
- How does congruent leadership empower nurse managers?
10:45 MORNING TEA
Lesley SeigoffOnwards and Upwards: The Emotional Intelligence of Great Nurse Managers
There is much evidence to show that high levels of social and emotional intelligence result in better workplaces. The ability to communicate quickly and decisively, horizontally and vertically is becoming essential in today’s fast paced and complex nursing units. This session looks at:
- Why social and emotional intelligence is just as big a factor in success as motivation, skill set, and competence
- What is the relationship between the use of high levels of emotional intelligence and personal resilience?
- How can you develop other nurses and extend their professional interactions?
Norah BostockAre Great Nurse Managers Born or Made: That is the Question?
Some schools of thought believe great managers are made. This session looks at the qualities of a great nurse manager and debates how much of these skills are learned or innate. Includes:
- Can a great nurse manager develop in a vacuum?
- How important is executive support?
- Are there inherent personal qualities that enable nurse managers in their role?
1:15PM LUNCH BREAK
TBABehaviour Unbecoming: How Great Nurse Managers Manage Workplace Bullying
Workplace bullying can be an insidious and hidden under a raft of behaviours. These behaviours are designed to intimidate and frighten people and in the clinical setting can jeopardise patient outcomes. Great managers must have the ability practically and realistically deal with these behaviours in a professional manner, should prevention be unsuccessful. This session includes:
- How can managers recognise potential bullying behaviours early and act quickly?
- What role do organisational systems and processes have in preventing and dealing with bullying?
3:00 AFTERNOON TEA
Norah BostockVariety is the Spice of Life: Capitalises on Uniqueness
There are large variations in management styles. However, a common theme of great management is the ability to identify uniqueness and work individually with staff to acknowledge and develop their qualities. Great nurse managers do not view staff as a homogenous group but operate at a range of levels. This final session of day one considers:
- How to lever uniqueness to create stronger teams
- How to delegate effectively based on better personal insights into staff strengths
- The impact that recognition of uniqueness has on the effective management of diversity and disruption
4:00 CLOSE OF DAY ONE OF PROGRAM
9:00AM COMMENCEMENT OF DAY TWO
TBAThe Shifting Sands of Management- What Great Nurse Managers Need to Know
Workplaces are fluid and evolving and uncertainty is everywhere. Staying ahead of the the prevailing tides can be exhausting yet also invigorating. This session looks:
- How to avoid getting stuck in outdated mindsets and modes of operating
- Understanding key trends that are reforming the nature of nurses work
- Death by tradition or are you spotting new opportunities?
- What skills will a great nurse manager need in the future?
Norah BostockMany Hands Make Light Work: Motivates and Empowers Others
Have you ever wondered why some units have highly engaged staff and others don’t? This session revisits a theme of the day which is the need to acknowledge the uniqueness of each staff member and then engage in genuine connectedness. In so doing, it will reveal how engagement and motivation can be provoked. Includes:
- What makes staff become motivated?
- How great nurse managers engage others
- The importance of creating an environment of genuine connectedness where essential professional boundaries are retained
- How to communicate complex ideas to engage people
- The art of taking a ‘rock of someone’s head’ and then getting out of their way to let them blossom
10:30 MORNING TEA
Norah BostockHow Great Nurse Managers are Fair and Avoid The Politics of Bias
Fairness is a topical subject in Australian society which is often associated with envy. This session explores from a psychological perspective perceptions of fairness and the destructive nature of envy. Positively altering staff perceptions is a cornerstone of the creation of a healthy work environment. Includes:
- Role modelling fairness - avoiding cronyism and sycophantism
- Rostering for fairness
- Giving feedback that is based on merit and not on vanity
Matt KowaldIs Cool as a Cucumber: Deals with Conflict Comfortably
Have you ever felt like crawling into a cupboard when a team member has belittled or intimated other members of your team? This antisocial behaviour is both disruptive and destructive. Conflict is stressful and damages health. All staff rely on their managers to quickly deal with the problem. This interactive session looks at:
- What are the cascading consequences that occur when intimidation is allowed to operate freely?
- How to front up to hostility and break the cycle
- Remaining cool and keeping emotions in check
12:45PM LUNCH BREAK
Linda StarrEthical Issues For Great Nurse Managers
Within healthcare, particularly nursing, a strong knowledge of ethics helps guide great nurse managers. This session takes a look at a range of common challenging scenarios that nurses managers are likely to experience. It will practically demonstrate how an understanding of ethics can help you solve problems, particularly when a difficult decision needs to be made.
2:45 AFTERNOON TEA
Dr Ruchi SinhaHow Great Nurse Managers Create A Healthy Work-Life Balance
Is work-life balance an elusive myth or can great nurse managers actually attain this? This final session of the conference will demonstrate how making conscious decisions can enable you engage meaningfully and mindfully with your work, family and the community.
4:00 CLOSE OF DAY TWO OF PROGRAM
The Goal Need for Program
There is much talk about the need for good leadership in all aspects of Australian society. Conversely, there is less focus on the need for good management. However, people's lives can be profoundly affected by workplaces that engage in good or poor management. Nurse management is one of the most difficult jobs in healthcare today and has profound implications for optimum patient outcomes. A conference that addresses the qualities and skills that make a great and safe nurse manager will be enlightening and refreshing to those holding such a position or those considering moving into such a role.Purpose of Program
By attending this conference you will extend your knowledge and skills relating to how you manage staff so as to improve the outcomes and performance of your workplace.Your learning outcomes:
Discriminate between different actions that make nurse management great
Reflect on your current management communication to promote better patient outcomes
Reframe your current knowledge of management and leadership
Facilitate a workplace of growth and high performancePresenters
To Be Determined
Norah Bostock is a highly qualified nurse working in private practice in South Australia. She is considered an expert in ... Read More
Professor Philip Darbyshire, is internationally recognised as a leader in nursing and health care research and service development. The Australasian ... Read More
Lesley Siegloff is Associate Dean Practice Development and Senior Lecturer - Nursing/Aged Care in the School of Nursing and Midwifery ... Read More
Matt Kowald is General Manager, Residential Aged Care Services at Barossa Village. Matt’s working career started at Barossa Village as ...Read More
Linda Starr is a qualified general and psychiatric nurse, lawyer and associate professor in the School of Nursing and Midwifery ... Read More
Dr Ruchi Sinha is a Senior Lecturer, School of Management at the University of South Australia. Ruchi has a Master’s ... Read More