What Great Nurse Managers Do!
- : Melbourne VIC 3000
A Conference that Includes: VUCA; Motivating Staff; Modern Management Challenges; Leadership; Emotional Intelligence & Avoiding Stress...
Have you ever worked in one of those great environments where everything seemed to hum along and going to work was pleasurably challenging? Well, this was probably because you had a great nurse manager. This conference lifts the sheet on some of the tricks of the trade and reveals the secrets behind great management. Come along and discover:
- Secret weapons of greatness
- Why you need to know the difference between great management and great leadership
- How enabling staff is more important than transforming them
- Unlocking diversity in your unit and then putting it to work
- Why emotional intelligence is becoming more important than ever before
- How courage and commitment collide to create greatness
Make sure you attend this popular event! Book now!
8:30AM REGISTRATION FOR DAY ONE
How Great Nurse Managers Create a 'Spirit of Enquiry' in Their Workplace
This session looks at the importance of creating a 'Spirit of Enquiry' in modern health units. As evidence-based care changes the way we work forever, it is essential that modern managers open up their work environments to new knowledge. Includes:
- How does a nurse unit manager open up a true ’Spirit of Enquiry’ in their workplace and encourage nurses to seek new knowledge?
- What are the benefits that flow from this?
- How to mentor nurses to consider patient preferences, seek best evidence and use their clinical judgment to effect best outcomes
Stories of Great Nurse Managers in Action
Settle in for the ride! This uplifting session will provide an example of a great nurse manager.
10:30 MORNING TEA
The Shifting Sands of Management - What Great Nurse Managers Need to Know
Workplaces are fluid and evolving and uncertainty is everywhere. Staying ahead of the prevailing tides can be exhausting yet also invigorating. This session looks at:
- How to avoid getting stuck in outdated mindsets and modes of operating
- Understanding key trends that are reforming the nature of nurses' work
- Death by tradition or are you spotting new opportunities?
- What skills will a great nurse manager need in the future?
How Great Nurse Managers are Fair and Avoid The Politics of Envy
Fairness is a topical subject in Australian society which is often associated with envy. This session explores from a psychological perspective perceptions of fairness and the destructive nature of envy. Positively altering staff perceptions is a cornerstone of the creation of a healthy work environment. Includes:
- Role modelling fairness - avoiding cronyism and sycophantism
- Rostering for fairness
- Giving feedback that is based on merit and not on vanity
1:00PM LUNCH BREAK
Growing our Emotional Intelligence as Great Nurse Managers – Session One
How often do we hear ourselves saying, “ I seem to spend my precious days off trying to recover my energy so I am ready for work again.” How about if we could use emotional intelligence to help us recover faster while at work? Feel energised while at work?
Emotional intelligence includes both intrapersonal intelligence and interpersonal intelligence. It is about our capacity for recognising our own feelings and those of others. It is about motivating ourselves. It is about managing emotions in ourselves as well as in our relationships. This experiential, practical workshop includes:
- Reflecting on what energises us in our work
- Exploring the characteristics of emotional intelligence (EI) and their part in energising us while at work
- Gaining practical insight from current research on neuroplasticity and behavioural change
3:00 AFTERNOON TEA
Growing our Emotional Intelligence as Great Nurse Managers – Session Two
This second session builds on session one. You will leave equipped with a very current, road-tested way to stay connected to what motivates you in your work, what energises you as you interact with yourself and others. This experiential, practical workshop includes:
- Practical ways to “recover” while at work using emotional intelligence
- Ways to keep remembering how to “recover” your energy
- The secret component of what makes for long term behavioural change
4:15 CLOSE OF DAY ONE OF PROGRAM
9:00AM COMMENCEMENT OF DAY TWO
Is Cool as a Cucumber - Deals with Conflict Comfortably
Have you ever felt like crawling into a cupboard when a team member has belittled or intimated other members of your team? This antisocial behaviour is both disruptive and destructive. Conflict is stressful and damages health.
- What are the cascading consequences that occur when intimidation is allowed to operate freely?
- How to front up to hostility and break the cycle
- Remaining cool and keeping emotions in check
The Role of Clinical Supervision: What Great Managers Need To Know
Clinical Supervision is the process of two or more professionals formally meeting to reflect and review professional practice with the aim of supporting the person in their professional environment. This session includes:
- Why do Managers need to know about clinical supervision?
- Do Managers need to do this?
- What are the benefits and value of clinical supervision?
10:30 MORNING TEA
Many Hands Make Light Work - Motivates and Empowers Others
Have you ever wondered why some units have highly engaged staff and others don’t? This final session of day one revisits a theme of the day which is the need to acknowledge the uniqueness of each staff member and then engage in genuine connectedness. In so doing, it will reveal how engagement and motivation can be provoked. Includes:
- What staff become motivated
- How great nurse managers engage others
- The importance of creating an environment of genuine connectedness where essential professional boundaries are retained
- How to communicate complex ideas to engage people
- The art of taking a ‘rock of someone’s head’ and then getting out of their way to let them blossom
Are Great Nurse Managers Born or Made - That is the Question?
Some schools of thought believe great managers are made. This session looks at the qualities of a great nurse manager and debates how much of these skills are learned or innate. Includes:
- Can a great nurse manager develop in a vacuum?
- How important is executive support?
- Are there inherent personal qualities that enable nurse managers in their role?
1:00PM LUNCH BREAK
Variety is the Spice of Life - Capitalises on Uniqueness
There are large variations in management styles. However, a common theme of great management is the ability to identify uniqueness and work individually with staff to acknowledge and develop their qualities. Great nurse managers do not view staff as a homogenous group but operate at a range of levels. This session looks at:
- How to lever uniqueness to create stronger teams
- How to delegate effectively based on better personal insights into staff strengths
- The impact that recognition of uniqueness has on the effective management of diversity and disruption
2:45 AFTERNOON TEA
Laugh and the World Laughs With You … Laughter Yoga
Great nurse managers have a sense of humour. Miserable nurses create miserable workplaces which is particularly worrying in environments where the work can be, at times, overwhelming and emotionally draining. Humour has particularly healing and beneficial qualities. This final session looks at how nurse managers can infuse humour without callousness into the work they do and, in so doing, create better places to work and deliver better care. Includes:
- Humour defuses tension
- What does humour do to the mind and body?
- What could a nurse manager who is not naturally humorous do to inject some laughter into their workplace?
- How to ensure fun is not callous in a deeply emotionally charged environment
- How a great nurse manager could use fun in their unit
4:00 CLOSE OF DAY TWO OF PROGRAM
The Goal Need for Program
There is much talk about the need for good leadership in all aspects of Australian society. Conversely, there is less focus on the need for good management. However, people's lives can be profoundly affected by workplaces that engage in good or poor management. Nurse management is one of the most difficult jobs in healthcare today and has profound implications for optimum patient outcomes.
A conference that addresses the qualities and skills that make a great and safe nurse manager will be enlightening and refreshing to those holding such a position or those considering moving into such a role.
Purpose of Program
By attending this conference you will extend your knowledge and skills relating to how you manage staff so as to improve the outcomes and performance of your workplace.
Your learning outcomes:
Discriminate between different actions that make nurse management great
Reflect on your current management communication to promote better patient outcomes
Reframe your current knowledge of management and leadership
Facilitate a workplace of growth and high performance
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