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What Great Nurse Managers Know! Conference

  • : Melbourne VIC 3000



Are you a great nurse manager? Come along to this year’s conference and discover some of the ways that make managers stand out. Learn about:

  • How evidence of good nurse management is all around us
  • Focusing on opportunities instead of challenges
  • How management and leadership can be partners
  • Why engaging in rich communication matters
  • The body politic - understanding what makes it tick
  • Why emotional intelligence is becoming more important than ever before
  • Resilient environments and how to create them
  • How to de-stress in the mindful space

 Print Schedule

Day One



Craig Maloney

Welcome to Conference


Matiu Bush

Healthcare Transformation: The Art of Rocking the Boat While Staying in It

Healthcare can be a tough, punishing terrain and leadership often fails in the death-zones of high altitude decision making. Healthcare culture easily destroys the vibrancy of fragile nurse innovators. Real transformation requires courage, vision and allies, plus a whole lot of maneuvering to get the job done. Matiu will walk you through his transformational nursing journey where the motto, 'eating resistance for breakfast,' was a daily mantra.


Professor Cynthia Hardy

Making Sense of Organisational Politics

Organisational politics have a huge influence on the manner in which people work and what they are able to achieve. Organisational politics are directly related to power and influence. This session looks at the role power and politics play in the organisation, and answers the following questions:

  • What is organisational politics?
  • What are the dimensions of power?
  • Can political power-bases ever be altered?



Craig Maloney

Figure Out the Culture of Your Unit - Or Fail

Following on from the previous session, we will now look at organisational culture. Within every organisation there is a culture that exists that is unique. This is evident when you change jobs. Complicating this, every unit will also have its own subculture. This complex dynamic must be understood if you are to effectively manage others. This session offers you an opportunity to learn how to understand the culture that is operating in your unit and figure out why your management must encompass this if it is to be effective.



Dr Vanessa Pouthier

Know What Makes Your Organisation ‘Tick’

Every organisation goes through periods of change and as part of the organisation, you and your colleagues have to adapt to these changes, or even better, help to manage and direct them. This session looks at the role of relationships and emotions in enabling, blocking and improving efforts at organisational change. It reveals how understanding these relationships and emotions can make your life a lot easier and your organisation much better.


Craig Maloney

Where the Real Power Lies

This relaxed session builds on what you have learned by further reviewing the nature of workplace relationships. Within each group of staff there will inevitably be a broad range of different power bases. Some will seemingly have none, and others, more than their share. This session looks at some aspects of power and the truth we all know: power is not necessarily aligned with the organisational chart! Includes:

  • Power - why do some people need it?
  • Healthy v unhealthy ways of obtaining influence
  • How to identify where the real power lies in your unit



Craig Maloney

The Bullying Conundrum

Bullying is widespread and appears to be an occupational hazard for many in today’s society. Nurses are not immune and there are concerns about the health impacts of this behaviour. So are bullying behaviours actually on the increase and if so, why is this the case? This session looks at possible reasons why bullying is such a common occurrence and includes:

  • What causes bullying? - A big picture view
  • Why are some environments more conducive for bullying than others?
  • What are the possible reasons that nursing seems to fall victim to bullying behaviours?


Day Two



Fran Pearce

NUMs Role in Supporting Practice Innovation

The role of the NUM is constantly changing and, in many cases, expanding. Inter-disciplinary collaborations are the new norm for successful patient care. This results in the continual blurring of professional boundaries. Furthermore, the scheduled changes to the National Standards in 2018 will require more role manipulation to achieve the desired outcomes. This session looks at what this will mean for nurses on the frontline and how NUMs will be required to manage these developments. Includes:

  • What changes are anticipated in the NUMs role in 2018?
  • Why do NUMs need to drive interdisciplinary care (rather than multidisciplinary)?
  • What will this mean for day-to-day practice?


Fran Pearce

Emerging Leadership Roles

Because the provision of healthcare is rapidly evolving, evidenced nursing is the new norm. This requires nurses to develop and use new skills that rely more on judgement and clinical reasoning. With this comes increased responsibility and accountability. This session will look at:

  • What does a clinical and evidence champion look like on the modern unit?
  • What structure will need to be in place to enable these new roles to succeed?
  • What are the characteristics required of a person to be effective in these new roles?



Taruni Falconer

Being Contagious: Spreading Conflict or Spreading Joy?

Have you sometimes arrived at work feeling anxious and asking yourself questions like, 'Who will I be working with this shift?...' 'Will it be that person who seems happy to be at work? That person who makes the shift fly by enjoyably? Or is it that person I dread? The one I would rather avoid?...' Social neuroscience, the brand new science of human interaction, is showing us just how contagious we are in our interactions. Our 'internal Wi-Fi' is designed to connect with and influence others. This means that our interactions are a two-way street in which one person’s brain, one person’s way of being, is influencing the other person’s mood or state. And this influences: how we feel about being at work; how we feel about our work teams; and, whether or not we want to give our best. It’s a two-way street in which our mood, our state, is contagious. So how do we take advantage of this new information from social neuroscience and choose how we show up at work? Can we really do this? Can we catch ourselves when we are feeling low? Can we catch ourselves when we are anxious? Do we notice when we are avoiding contact with someone? In this workshop you will have the opportunity to:

  • Gain practical insight from current social neuroscience on contagious social behaviour and what this means for you at work
  • Notice limiting self-beliefs that perpetuate ways of working that no longer serve you and others



Dr Jill Beattie

Envisioning What Your Workplace Could Look Like

Have you ever wanted your workplace to be different? What would your unit look like if it were functioning in your ideal way? Are you ready to make the mental leap that could make this happen? This mindful session will guide you through an exercise that enables you to envisage such a situation. The insights you gain may change the way you view your workplace forever. Includes:

  • What does your ideal 'unit' look like?
  • More than just pain - providing symptomatic relief



Ros Ben-Moshe

How to Shine Brightly Again - Beating Brownout

There are many personal reasons for why a manager may feel like they lack passion for their job or feel disengaged with the organisation they work for. Feeling drained, neglecting personal relationships and physically feeling sub-optimal are personal issues that will inevitably affect work performance. In the business of healthcare and in the nursing profession, these effects on our jobs - caring for people - are significant. The term ‘brownout’ is being explored through the literature as a state less obvious than burnout but just as significant and potentially detrimental. This final session will address this less obvious state of exhaustion and will:

  • Create a discussion surrounding the term ‘brownout’ and take a look at the theory behind this term
  • Examine how personal and professional objectives relate to ‘brownout’
  • Help you identify your signature strengths and encourage you to think of how often you are using these
  • Look at your personal vision
  • Finish with an opportunity to take this all in and identify strategies best suited to you so you can shine brightly again


The Goal Need for Program

There is considerable evidence supporting skilled nurse management as being fundamental to the provision of effective, high-quality, safe patient care and outcomes. However, the growing complexity of the health workspace has the potential for increasing strain on nurse managers who are expected to control units whilst juggling a range of variables. As the nature of organisational structures and hierarchies change so too must nurses within these settings. Learning from others and understanding relevant management theories to guide personal and professional capacity will assist nurse managers to successfully fulfil their role.

Purpose of Program

The purpose of this conference is to assist Nurse Managers to manage with clarity and confidence in modern health environments so as to improve patient outcomes.

Your learning outcomes:

Reflect on your current management style and relate this to your strengths in performing the role of an effective nurse manager

Initiate evidenced management tactics to improve decision making and achieve workplace goals for patient outcomes

Be confident in dealing professionally and swiftly with team behaviour that undermines effective patient care

Facilitate a professional workplace that values growth and high performance


Craig Maloney

Craig Maloney

Craig Maloney has an impressive background which includes a Master of Mental Health Nursing and graduate qualifications in Child Adolescent ... Read More

Cynthia Hardy

Cynthia Hardy

Cynthia Hardy is a Laureate Professor in the Department of Management & Marketing at the University of Melbourne, and a ... Read More

Matiu Bush

Matiu Bush

Matiu Bush is the Specialist Clinics Nurse Unit Manager at Peter MacCallum Cancer Centre, Melbourne.  In this role, Matiu focuses on ... Read More

Vanessa Pouthier

Vanessa Pouthier

Dr Vanessa Pouthier is a lecturer in the Department of Management and Marketing at the University of Melbourne. She received ... Read More

Fran Pearce

Fran Pearce

Fran Pearce is currently employed as an Education Coordinator at Austin Health. She has extensive experience in orthopaedic nursing, including ... Read More

Taruni Falconer

Taruni Falconer

Taruni Falconer is a coach, keynote speaker and author based in Melbourne, Australia. Taruni designed and delivered the first research-based ... Read More

Jill Beattie

Jill Beattie

Dr Jill Beattie is a Senior Research Fellow at Monash University, Victoria. Jill is also a mindfulness-based emotional fitness ... Read More

Ros Ben-Moshe

Ros Ben-Moshe

Ros Ben-Moshe is Director of LaughLife Wellbeing Programs, a leading provider of wellbeing, mindfulness and laughter wellness programs. LaughLife delivers ... Read More

What Great Nurse Managers Know! Conference
Speciality Classification
Provider Type
11 hours
Start Date
End Date
11 hours
Price Details
$572.00 (two days)
Melbourne VIC 3000
Melbourne Oaks On Collins , 480 Collins St
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