What Great Nurse Managers Know! Conference
- : Surry Hills NSW 2010
Are you a great nurse manager? Come along to this year’s conference and discover some of the ways that make managers stand out. Learn about:
- How evidence of good nurse management is all around us
- Focusing on opportunities instead of challenges
- How management and leadership can be partners
- Why engaging in rich communication matters
- The body politic - understanding what makes it tick
- Why emotional intelligence is becoming more important than ever before
- Resilient environments and how to create them
- How to de-stress in the mindful space
8:30AM REGISTRATION FOR DAY ONE
Dr. Vivien LaneFinding Voice - Current Concerns and Their Remedies
Nurse managers are under the pump on a range of fronts. This includes the never-ending pressure to move patients through the system in the most efficient way possible and still retain a humanistic workplace. This session looks at this and other areas of concern and includes:
- Maintaining a humanistic workplace where the patient and their staff receive respect and dignified care
- Short staffing or inappropriately qualified staff on the shift
- Workplace hazards
- The urgent necessity to speed the use of evidenced care
Dr. Ann DadichHow Do You Promote Brilliant Healthcare?
Many, if not all health services have strengths that enable them to exceed expectation and delight staff, patients, and/or their family members – capabilities that enable them to be brilliant! Given that many research and quality improvement projects focus on problems and errors, how can you promote brilliance within your service? This session will introduce POSH – positive organisational scholarship in healthcare – and demonstrate how it can help to examine, understand, and ultimately promote brilliant healthcare. It will also invite you to consider:
- What does your service do brilliantly?
- How do you know this?
- How might you identify the factors that help or hinder it?
11:00 MORNING TEA AND COFFEE
Craig MaloneyChange - Change - Change - The Challenge to Nurse Managers
Emotional resilience is probably linked to our ability to adapt to change. However, changing yourself is one thing, changing others is something entirely different. This session will look at what we know about change and how this plays out on the front line of nurse management. Includes:
- Why is change so difficult?
- Why do people resist change?
- Is it possible to build a culture in your unit which accepts change without blockers and resistors?
- What are the benefits of reflection on the core purpose of the organisation?
- How to align your team with the same goals of care
Craig MaloneyStories from the Frontline - Debriefing After Critical Incidents
Along with your clinical staff, you and a Nurse Manager may be involved in stressful or unexpectedly traumatic events whilst at work. This may not be easy to deal with and may require critical incidence stress debriefing. This session will discuss what such a debrief entails and when it is effective. As well, these principles of debriefing after a crisis can be adapted to everyday small stresses to prevent them from building up into big ones! Includes:
- How to prevent the critical incident causing undue stress
- When to know that you may need some debriefing support
- An opportunity to constructively de-brief as a group
1:15PM LUNCH BREAK
Craig MaloneyFigure Out The Culture of Your Unit - Or Fail
Following on from the previous session we will now look at organisational culture. Within every organisation there is a culture that exists that is unique. This is evident when you change jobs. Complicating this, every unit will also have its own subculture. This complex area must be understood if effective management of people is to occur. This session offers you an opportunity to learn how cultures are established and to figure out why your management must encompass this if it is to be effective.
3:00 AFTERNOON TEA AND COFFEE
Michael NancarrowThe Importance of Creating a Spirit of Inquiry
What is the solution to a world of constant change and turmoil? Is it time to continually ask - ‘but why?’. This final session will look at the power of creating a ‘spirit of enquiry’ and how this may just be your secret weapon for dealing with the everyday changes and challenges faced by nurses today. You will be asked to explore your own ethical woundedness and appreciate the power of telling your story in helping to build a more ethical robust nursing culture within your unit.
4:15 CLOSE OF DAY ONE OF CONFERENCE
9:00AM COMMENCEMENT OF DAY TWO
Sandra WestThe Known Effects of Rostering Nurses on Night Duty
Nurses care for people 24 hours a day. This means it is inevitable that some will be required to work at various times of day and night. Shift work tolerance is poorly understood but can affect the wellbeing of nurses. This session reviews research that was performed on 1355 night working RNs to discover:
- What is the impact of random shift allocation on nurses?
- Is there a model that appears to work best?
- Should the age of a person be factored into rotating shifts?
Craig MaloneyWhere Does the Real Power Lie?
This session builds on what you have learned by further reviewing the nature of workplace relationships. Within each group of staff there will inevitably be a broad range of power bases. This session looks at some aspects of power and reveals what we all know - power is not necessarily aligned with the organisational chart! Includes:
- Power - why do some people need it?
- Healthy versus unhealthy ways of obtaining influence
- How to identify where the real power lies in your unit
10:45 MORNING TEA AND COFFEE
Robyn JohnsTrends in Human Resource Management
Managing people is often like walking a tightrope above a pit of industrial relations laws that just keep shifting. This session will give you a ‘big picture’ view of workplace relations and arm you with knowledge that will make your life that bit easier in the future. Includes:
- Where are we now in human resource management and is it working?
- What are the future trends in human resource laws likely to reveal?
Craig MaloneyThe Bullying Conundrum
Bullying is widespread and it appears to be an occupational hazard for many in today’s society. Nurses are not immune and there are concerns about the health impacts of this behaviour. So are bullying behaviours actually on the increase, and if so, why is this the case? This session looks at possible reasons why bullying is such a common occurrence and includes:
- What causes bullying? - A big picture view
- Why are some environments more conducive to bullying than others?
- What are the possible reasons that nursing seems to fall victim to bullying behaviours?
1:00PM LUNCH BREAK
Michael CavanaghThe Coaching Ripple Effect
Think back to times when you have really felt you grew as a result of being around a professional person. What did they do that made you so aligned and responsive? Coaching is an art and can be learned. In today’s complex, unpredictable workplaces, being a reliable anchor who can coach people out of turmoil is a great skill. This session looks at the evidence behind coaching and asks:
- Can anybody be a coach or does it require innate qualities?
- What type of coaching works best?
- Does everyone respond to coaching?
- What can coaching achieve?
3:00 AFTERNOON TEA AND COFFEE
Dr. Judy LovasHow Not to Sweat the Small Stuff
Do you ever take that worry home with you and then re-run conversations in your head - over and over? Well, you are not alone. This is the stuff that stress is made of. This final session of the conference will guide you through an evidence-based relaxation session that will show you ways you can dislodge pesky thoughts and move into the healthy zone.
4:15 CLOSE OF CONFERENCE AND EVALUATIONS
The Goal Need for Program
There is considerable evidence supporting skilled nurse management as being fundamental to the provision of effective, high-quality, safe patient care and outcomes. However, the growing complexity of the health workspace has the potential for increasing strain on nurse managers who are expected to control units whilst juggling a range of variables. As the nature of organisational structures and hierarchies change so too must nurses within these settings. Learning from others and understanding relevant management theories to guide personal and professional capacity will assist nurse managers to successfully fulfil their role.Purpose of Program
The purpose of this conference is to assist Nurse Managers to manage with clarity and confidence in modern health environments so as to improve patient outcomes.Your learning outcomes:
Reflect on your current management style and relate this to your strengths in performing the role of an effective nurse manager
Initiate evidenced management tactics to improve decision making and achieve workplace goals for patient outcomes
Be confident in dealing professionally and swiftly with team behaviour that undermines effective patient care
Facilitate a professional workplace that values growth and high performancePresenters
Craig Maloney has an impressive background which includes a Master's of Mental Health Nursing and graduate qualifications in Child Adolescent ... Read More
Dr Ann Dadich, BSocSci Hons (Psych), PhD, NSW JP, is a Senior Lecturer within the School of Business at the ... Read More
Michael Nancarrow has studied economics, law and political theory at Macquarie University, the University of Sydney and at the University ... Read More
Robyn is a Lecturer in Human Resource Management and Industrial Relations as well as the Director for Undergraduate Programs for ... Read More
Dr Michael Cavanagh is both a Coaching and Clinical Psychologist. He holds a BA (Hons – 1st class) in Psychology ... Read More
Dr. Judy Lovas’ dynamic presentations explain the art and science of evidence-based relaxation therapy. In our increasingly fast-paced world everyone ... Read More
Sandra West is a registered nurse and midwife with a clinical background in critical care practice, and she has worked ... Read More
Dr. Vivien Lane is a nurse clinician specialising in oncology and palliative care, with over three decades’ experience in education, ... Read More