×
<- Back

Active Listening in Healthcare

Speciality Classification
Nurses and Midwives
Location
Online
Delivery
Online
Duration
4 minutes
Provider
Ausmed

Most of us think of ourselves as ‘good listeners’, and we might be, but we could aim much higher.

Active listening - listening attentively and responding empathically so a person feels heard (Levitt 2001) - should be the goal.

Active listening is a practised skill that requires intellectual and emotional focus.

Effective communication is, of course, necessary to all types of work. It could be argued, however, that in healthcare there is more to lose (such as a person’s life) in the event of poor communication.

A 2011 study by Dr Abraham Verghese, found on average when people sat down to talk to a doctor or nurse in the emergency department, they had roughly 15 seconds before they were interrupted(Verghese 2011 quoted by Ahern 2017).

This article will discuss the concept of active listening and provide you with steps to advance your listening and become a better communicator in and outside of your work.

Delivery
Title
Active Listening in Healthcare
Speciality Classification
Location
Provider Type
Education Provider
Duration
4 minutes
Start Date
12-Nov-2019
End Date
12-Nov-2022
CPD Points
4m of CPD
Price
Free
Price Details
Subscription Needed
Location
Online
Price:
Free
Subscription Needed
Similar Listings
  • Globally Harmonised System
  • Posted By Kineo
  • Posted Date: 2021-04-15
  • Location:Online
  • This course has been developed to provide the learner with an understanding of the changes made by t...
HealthcareLink