Learning Activity Description

As a health care worker providing care or services to older people living in residential or home care you are required to practice in accordance with the requirements of the Aged Care Quality Standards.

This learning resource will also have relevance in all of other health care settings providing care or services to older people.

Aged Care Learning Solutions educational material is endorsed by the Australian Nursing and Midwifery Federation.

Learning Outcomes

• State what is required to partner with people so their care and services plan is best for them
• Discuss how people’s needs wants, goals and preferences can be assessed
• Outline the barriers to gathering information about people
• List the factors to consider regarding risk and people’s rights
• Describe how to support people’s involvement in making their care and services plan
• Explain how the involvement of others including other services will be managed
• Outline what is meant by trust and reliable care and service delivery
• State how the person’s assessment and care and services plan is communicated and documented in the way they and others can fully understand
• Explain when and how often a review of the person’s needs, wants, goals and preferences should be done