Ensuring Development and Learning course for GPs



This session examines the formal and informal means of reviewing and managing the individual performance of other people. It describes key aspects around educational supervision, performance review, mentoring and coaching. The session supports the development of leadership in clinical settings.
Learning Objectives
By the end of this session you will be able to:
- Define performance management in the context of the individual
- Relate performance management to the formal systems of individual performance review, educational supervision and appraisal
- Identify the skills and techniques associated with conducting effective individual performance review
- Explain the role of mentoring, coaching and counselling in supporting development and improved performance
- Identify where poor performance or inappropriate behaviour calls for the use of formal measures to deal with the situation
- Identify how managing performance relates to clinical leadership
Each profession has its own terminology, framework and formats for training, from students to the continuing professional development of experienced practitioners. However there are key themes and principles that apply to all.
Before commencing this session you should complete these sessions in the Introductory Module:
- Introduction to Leadership and LeAD
- Introduction to Medical/Clinical Leadership Competency Framework
Patricia Gray is an independent HR and management consultant, facilitator and performance coach in General Practice. She was the managing partner of a large GP surgery for over ten years.


Bob has developed his interest in clinical leadership through his experiences training and working as a paediatrician and medical educationalist at Imperial College Healthcare NHS Trust, and in other roles across London. He has developed a number of work-based leadership development initiatives, including ‘Paired Learning’, and was involved in supporting the NHS Institute’s Enhancing Engagement in Medical Leadership project team in their work around the Medical Leadership Competency Framework.
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