Administration Officer

Located approximately 20km west of Sydney’s CBD in the culturally vibrant suburb of Granville, this specialized private day surgery facility focuses on high-quality endoscopy services across two modern operating theatres. The organization is currently seeking an outstanding Administration Officer to join its professional and friendly team in a permanent or contract capacity (depending on the final selection process). This pivotal role serves as the first point of contact within the reception area, where the officer liaises across all departments to ensure an efficient, accurate, and welcoming admissions process for every patient.

Role Responsibilities and Essential Criteria

The successful candidate will be responsible for providing high-level administrative support to both patients and clinical staff. To be successful in this position, the applicant must demonstrate impeccable personal presentation and a meticulous attention to detail. Essential qualifications include:

• Communication & Service: Highly developed verbal and written communication skills paired with an exceptional understanding of customer service principles.

• Organizational Excellence: Proven ability to thrive in a fast-paced environment, utilizing outstanding time management and problem-solving skills to prioritize a demanding workload.

• Technical Proficiency: Demonstrated experience in the Microsoft Office Suite and various database software systems.

• Compliance: A valid National Police Check certificate (no older than 3 months) and a current Working with Children Check are mandatory requirements for commencement.

Desirable Attributes and Workplace Culture

The facility prides itself on a diverse and supportive work environment that fosters both personal and professional growth. While not strictly required, the following attributes are highly regarded:

• Industry Experience: Prior experience in a healthcare setting, including a working knowledge of medical terminology and health fund agreements.

• Systems Knowledge: Familiarity with Patient Management Systems, specifically WebPAS and Blue Chip.

• Cultural Competence: A demonstrated ability to interact effectively with individuals from various culturally and linguistically diverse backgrounds, reflecting the local Granville community.

This is an ideal opportunity for a motivated professional to showcase their skills within an organization committed to patient-centered care and staff development. Applications for this position must include a tailored cover letter specifically addressing the selection criteria mentioned above, alongside a comprehensive and current CV.

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