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Customer Service Manager

Job Classification
Dental Assistants
Job Type
Full Time
Salary / Pay Type
Hourly Rate
Salary / Pay Range
$80 to $90
Start timeframe
Immediately
Location
Manly NSW 2095

We are excited to be recruiting for a Customer Service
Manager for our Dental Supply Client based at Manly…

You will be responsible for the performance of the Customer
Care Department and overall customer service and satisfaction

Duties include:

·
Dealing with customer escalations and troubleshooting
concerns

·
Coordinating with service providers

·
Review and approve orders

·
Evaluating and implementing areas of improvement
for customer service and operations

·
Setting weekly agenda and actions items for CX
department

·
Assisting with the onboarding, training and
development of CX Reps

To be successful you need;

·
At least 2 years experience in the dental
industry

·
1-2 years of team management of supervisory
experience

·
Good communication and spoken English and great
telephone manner

·
Intermediate computer skills

·
Looking for a long term opportunity

EXP123

Job Location (Area or Region)
Job Type
Business Type
Recruitment Agency
Job Title
Customer Service Manager
Salary / Pay Details
$70-$90 + super
Video Intro

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Availability
 
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Job Reference
2830
Location
Manly NSW 2095
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