Dental Assistant

Job Description

About us

Eglinton Dental Care is a trusted dental practice dedicated to providing high-quality oral healthcare to our community in Eglinton, Western Australia. We pride ourselves on delivering exceptional patient care in a welcoming and professional environment. Our team is committed to maintaining the highest standards of clinical excellence and patient satisfaction.

About the role

We are seeking a dedicated and organised Dental Receptionist/Assistant to join our team on a full-time basis at our Eglinton practice located in WA 6034. This is a key position that bridges our front-of-house and clinical operations, requiring someone who can manage administrative duties whilst supporting our dental clinical team. You will play a vital role in ensuring smooth day-to-day operations and contributing to an excellent patient experience from the moment they walk through our doors.

Key responsibilities
Managing patient appointments and scheduling, including handling telephone enquiries and booking consultations

Welcoming patients warmly and professionally, creating a positive first impression

Maintaining accurate and confidential patient records and dental files

Processing patient payments and managing billing inquiries

Assisting the dental team chair-side during procedures as required

Sterilising and preparing dental instruments and treatment areas

Taking and processing dental radiographs (X-rays)

Providing patients with post-operative care instructions and appointment reminders

Managing front desk operations, including managing calls, correspondence and general administrative tasks

Maintaining a clean, organised and hygienic work environment in accordance with dental practice standards

Supporting inventory management and ordering dental supplies

What we're looking for
Excellent communication and interpersonal skills with a friendly, professional demeanour

Strong organisational abilities and attention to detail

Proficiency with computer systems and practice management software

Ability to multitask effectively in a fast-paced clinical environment

Flexibility and willingness to support both reception and clinical duties

Customer service experience, preferably in a healthcare setting

Knowledge of dental terminology and dental procedures (desirable but not essential)

Current First Aid certification or willingness to obtain it

Ability to maintain patient confidentiality and adhere to privacy regulations

Team player with a positive attitude and genuine passion for patient care

What we offer

At Eglinton Dental Care, we value our team members and provide a supportive working environment. We offer competitive remuneration for a full-time position, ongoing training and professional development opportunities to enhance your skills in dental assisting and reception duties, a collaborative team culture where your contributions are recognised and valued, and a commitment to maintaining a safe, welcoming workplace for staff and patients alike. We believe in work-life balance and create a respectful environment where our team can thrive professionally and personally.
 

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