Eating Disorder Clinic Receptionist- 18hrs/wk

We’re a small (but growing!), friendly team of eating disorder specialist psychologists and dietitians, looking for a receptionist with medical or allied health experience to support our clients and families.

We’d love to find someone with initiative, who can take care of our reception tasks, and be the friendly, welcoming face to greet and support both staff and our clients. To be a great fit with our team, you’re empathetic and helpful, and willing to go the extra mile to support our clients and families experiencing a difficult time. Because you’re experienced in a similar role, you’ll feel comfortable working autonomously around our team of part-timers, and supporting staff when they’re working remotely.

Specific tasks will include:

• Taking phone calls and responding to enquiries via phone and email
• Diary and waitlist management
• Billing, processing private health and Medicare rebates, and assisting clients with claiming issues
• Data entry in our PMS ‘Powerdiary’, and using MS Excel/ google sheets
• Correspondence with referrers, and marketing tasks
• Ensuring suitability of new clients, and orienting them to our services
• Basic office tidying and stocking stationary/ kitchen items

We use the practice management software Powerdiary, and experience with this is an advantage, but we’re very happy to train the right person.

We value inclusivity, and encourage people of all genders, body sizes, physical abilities, or other marginalised identities to apply.

Hours needed: Mon 1130-5, Wed 10-2, Th 1130-5, Fri 10-2

Hourly rate range: $26-29 plus super, depending on skills and experience.

Closing: This position will remain open until filled by the right candidate. 

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