Medical Receptionist — Casual (All Sydney NSW)

Join a friendly, inclusive private practice seeking an enthusiastic Medical Receptionist to support a collaborative clinical team across multiple Sydney locations. This casual role offers flexible hours, paid hourly rates of $30 to $35, and an opportunity to contribute to patient-focused care within a mixed billing environment. Start immediately and work in a motivating, growth-oriented culture that supports professional development.

• Flexible Hours: Casual shifts to suit study, family, or other commitments.
• Training Provided: Structured onboarding and ongoing practical training.
• Study Leave: Support for continuing education and skill growth.
• Parking Provided: Onsite or nearby parking options for staff where available.
• Autonomous & Collaborative: Balanced work environment that encourages initiative and team support.
• Inclusive Culture: Family-oriented, friendly, and rewarding workplace with opportunities for advancement.

As a Medical Receptionist, you will be the first point of contact for patients, delivering a professional and compassionate reception experience. This role blends administrative duties with patient communication and triage support within a private practice that operates under mixed billing. You will work closely with practice managers, clinicians, and healthcare administration staff to maintain smooth clinic operations.

• Welcome patients, manage appointments, and maintain an efficient front-desk flow.
• Answer phone calls, respond to inquiries, and manage email communications professionally.
• Manage patient records, check-in/check-out processes, and data entry with attention to confidentiality and accuracy.
• Process payments, handle mixed billing procedures, and issue receipts as required.
• Coordinate referrals, follow-ups, and scheduling changes between clinicians and patients.
• Assist practice management with administrative tasks and support continuous improvement initiatives.

• Experience in medical reception, healthcare administration, or a related customer-facing role is preferred.
• Excellent communication skills, professionalism, and a patient-centred approach.
• Strong organisational skills and the ability to prioritise in a busy clinical environment.
• Comfortable using practice management software, online booking systems, and basic office applications.
• Australian residency or suitable work visa status (citizen, permanent resident, or student visa) is required.
• Not required to hold Australian Health Practitioner registration for this position.

This opportunity suits candidates seeking casual work in healthcare administration or practice management, including those building a career as a Medical Receptionist or Practice Manager. If you are reliable, adaptable, and motivated to provide great patient experiences in a supportive private practice setting, we welcome your interest in joining our team.

Future growth and development

This role is ideal for someone who doesn’t just want “a job” in medical reception, but a launchpad into practice management and broader healthcare operations. You will have access to a structured Management & Leadership Development Program, designed to support growth into areas such as accounts, finance, HR, business development, quality and compliance, and multi‑site coordination.

As you build confidence in core reception and administration, you’ll be encouraged to take on stretch tasks, projects and responsibilities that align with your interests and strengths. Whether your long‑term goal is to become a Practice Manager, specialise in billing and finance, or move into HR and people management, we will provide mentoring, training and clear pathways to help you get there.

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