Medical Receptionist — Casual (Beachmere QLD)

Role overview: Join a friendly general practice in Beachmere as a casual Medical Receptionist. This private practice seeks a reliable, welcoming front-of-house team member to manage patient flow, appointments, billing and telephone enquiries. The position offers flexible start timeframe, hourly pay between $20 and $25, and training is provided for the right candidate.

Impact: You will be the first point of contact for patients, shaping their experience and ensuring smooth clinic operations. Environment: A supportive small team in a community-focused practice where your contributions are visible and valued. Growth: Suitable for trainees, students, and those with 1–2 years experience or zero experience who want to build healthcare administration skills.

• Reception and patient care: Greet patients, check them in, manage waiting room flow and provide a compassionate, professional presence.
• Appointments: Schedule, confirm and reschedule consultations using practice software; manage appointment reminders and cancellations.
• Billing: Handle private billing, process payments, issue receipts and answer basic billing enquiries accurately.
• Telephone triage: Answer incoming calls, direct queries to clinical staff or provide information according to practice protocols.
• Records and administration: Maintain accurate patient records, update contact and Medicare details where applicable, and assist with simple data entry tasks.
• Team support: Assist nursing and administrative colleagues during busy periods and contribute to a positive workplace culture.

• Communication: Clear, friendly verbal and written communication with patients and team members.
• Organisational ability: Prioritise tasks, multitask calmly and keep an orderly reception area.
• Attention to detail: Accurate data entry and billing are essential for smooth clinic operations.
• Empathy and discretion: Respectful handling of sensitive health information and patient concerns.
• Adaptability: Willingness to learn practice systems and apply training to daily tasks.

• Casual hours: Flexible scheduling to suit study or other commitments.
• Hourly pay: $20–$25 per hour, commensurate with experience and skills.
• Training provided: On-the-job training and mentoring to develop clinical administration capabilities.
• Community practice: Work in a welcoming Beachmere location where patient relationships matter.

Eligibility: This role is based in Beachmere QLD 4510 and is open to candidates across experience levels including trainees and those with up to 2 years’ experience. If you are organised, patient-focused and keen to grow in healthcare administration, this position offers practical experience and a supportive team environment.

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