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Practice Manager

Job Classification
Practice / Clinic Manager
Job Type
Full Time
Start timeframe
Immediately
Location
North Narrabeen NSW 2101
Posted By

The clinic manager plays a critical role in the implementation of the Company’s strategic business plan at a clinic level. The role of the clinic manager is to set strategic priorities at a clinic level in alignment with the business plan and to manage the operational activities of the clinic, ensuring that the clinic runs smoothly, to budget and that we deliver a high standard of care to patients.

Whilst based mostly at Narrabeen, the Clinic Manager will work across both clinics to ensure consistent implementation of workflows, policies and our model of care across the sites.

Key Accountabilities

The Clinic Manager is accountable for:

1) Clinic workflows

2) Clinic roster coverage

3) Clinic revenue & budget

4) Clinic supplies & cleaning

Specific responsibilities include:

  • Clinic workflows: Managing day to day clinic workflows and implementing new clinic workflows to innovate and develop our model of care

  • Clinic rosters: Manage clinic rosters to ensure adequate coverage of the clinic. Manage schedule of external providers to maximise utilisation of available rooms

  • Clinic revenue & budget: Manage day to day clinic operations to clinic budget. Manage medicare & non-medicare billings for doctors and allied health providers including review of unclaimed, uninvoiced, unpaid invoices & rejections. Maintain financial status of member payments.

  • Member experience: Coordinate communication to members. Respond to day to day member requests through app, email, phone. Manage member feedback, including complaints process.

  • Clinic supplies & cleaning: Coordinate ordering of clinic supplies as per clinic budget & cleaning

  • HR: Line management of health concierge staff in clinic.

PRM123

Job Title
Practice Manager
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Posted By
Candidate Criteria
Seniority
Country
Experience Years
Australian Residency / Visa Status
Location
North Narrabeen NSW 2101
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