SENIOR RECEPTIONIST / ADMINISTRATION OFFICER
Active Rehabilitation Physiotherapy are looking for a new team member who is hungry to grow and strive for excellence, with a positive, proactive and energetic approach to their work, who is humble and people smart, and enthusiastic to join our team.
Are you a team player, who enjoys working together with your colleagues to achieve group goals?
Do you have excellent written and verbal communication skills?
Do you have excellent organisational and time management skills?
Are you friendly and approachable; able to build rapport with your team, patients, Physiotherapists and Doctors?
Does your professional approach promote your skills and your team?
Then come and join our Team!
Active Rehabilitation Physiotherapy is currently recruiting for Senior Receptionist / Administration Officers for our South Brisbane and Annerley practices.
We offer you:
A well-established, highly-regarded and organised practice
A comprehensive induction program
A well-supported team environment
Individual mentoring
Monday to Friday work
32-38 hours per week - hours may be negotiable over 4 to 5 days
Rostered shifts between 7.45am and 6.30pm, shared coverage of clinic hours
Flexible work environment for work / life balance
Computerised practice with full IT support
Quality accredited practice
ABOUT US Active Rehabilitation Physiotherapy is a private physiotherapy business, with our Head Office situated at the Mater Private Hospital complex in South Brisbane. We have Satellite Practices in Annerley, Brookwater, Brisbane North and Gold Coast. We service inpatients in the Mater Private Hospital Brisbane, Mater Centre for Neurosciences, Mater Private Hospital Springfield and Brisbane Private Hospital. We service outpatients in each of our Satellite Practices. Our Outpatient Practices incorporate large outpatient treatment areas, fully-equipped gymnasiums and extensive treatment services.
You will join a large and friendly team of Administration Officers and Physiotherapists, who practice in the areas of medical, surgical, cardiac, neurology, ICU, haematology/oncology, vestibular, children's and adolescent continence, men's and women's health, orthopaedics, musculoskeletal and sports physiotherapy. Physiotherapists within the team also provide services in extended scope areas of practice, including clinics in collaboration with some of Brisbane's top Medical Specialists. Active continues to provide full-time clinical education for final year physiotherapy students, in association with the University of Queensland.
YOUR NEW POSITION
Role
This role includes both Reception and Administration duties, including:
Provision of high level customer service to our internal and external clients
Management of patient appointments and accounts via the computerised practice management program
Administration tasks and projects, as required for the efficient operation of a busy physiotherapy business
High level maintenance and development of business systems and procedures
Providing administrative support and assistance to the Leadership Team and Physiotherapists.
Remuneration
Remuneration will be commensurate with skills and experience.
Place of Work
We have a dual location position available at our South Brisbane and Annerley practices. Own transport is required.
THE PERSON
Essential Skills
Exceptional customer service
Skilled in the following Microsoft Office Programs – Word to an advanced level, Excel to an intermediate level and Outlook to an intermediate level
Ability to touch type – 60 wpm Ability to quickly learn operation of Practice Management software
Excellent communicator; able to build rapport with patients, team members, referrers, suppliers, service providers and hospital and medical centre personnel
Problem-solver
Highly organised
Team-player, who is also able to work autonomously
Meticulous attention to detail
Ability to multi-task
Ability to take initiative
Excellent representative of Active Rehabilitation Physiotherapy
Desirable Skills
Experience in a medical or allied health private practice
SUPPORT AND PROFESSIONAL DEVELOPMENT
You will be supported by a highly qualified Physiotherapy and Administration team. Training and mentoring will be provided. It is our philosophy to support and develop career pathways within the Practice, recognising individuals' strengths and interests. Some flexibility in hours may be accommodated for work / life balance.
Your position is available for an immediate start, with some flexibility according to your availability
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