Experienced Medical Receptionist – Casual

We are seeking an experienced and reliable Medical Receptionist to join our team on a casual basis. The successful candidate will play a key role in ensuring the smooth day-to-day operation of the practice, providing exceptional front-desk service to patients and administrative support to clinicians.

Experience using Best Practice is essential.

Key Responsibilities

> Greet and assist patients in a professional and friendly manner

> Manage appointment bookings, cancellations, and recalls using Best Practice

> Answer and direct phone calls promptly and courteously

> Process patient billing, including EFTPOS, Medicare, and private payments

> Handle Medicare claims and online submissions

> Maintain accurate patient records and update details in the system

> manage incoming and outgoing correspondence (emails, faxes, mail)

> Support doctors and nursing staff with administrative tasks

> Ensure the reception area is clean, organised, and welcoming

>Maintain confidentiality and comply with privacy regulations

FRE123