This course has been developed to provide learners with an understanding of the provisions of the Australian Consumer Law that protect consumers and how businesses deal with consumers.

Target Audience

These modules are intended to prevent company managers and employees breaching the provisions of the CCL while working for their company.

Learning Outcomes

This course will provide an understanding of:

• unconscionable conduct
• product safety and product information
• manufacturer's liability
• consumer guarantees, and
• consumers' rights to a refund.

Endorsed by the NSCA Foundation.

The NSCA Foundation endorses this course as meeting its standards for educational quality and usability with the content having been developed by an appropriately credentialed subject matter expert.