<- Back

Nurse Management Challenges - CPD Conference

  • : Melbourne VIC 3000

Overview

Do you face difficult challenges as a nurse manager? Do you take the job home and reconstruct conversations in your mind? This conference shines a light on the many challenges that are today’s “normal” for nurse managers. Come along to this conference and discover:

  • Unpacking power and influence
  • Where your legitimate authority stops and bullying starts
  • Unlocking intergenerational diversity in your unit and then putting it to work
  • Red flags in the medicine cupboard
  • The impact of ‘turning a blind eye’ - when good people do nothing
  • Making decisions you can live with and much, much more ...

Make sure you attend this popular event! Book now!

Schedule Day One

8:30 REGISTRATION FOR DAY ONE


9:00

Fran Pearce

Innovation in Nursing – A Missed Opportunity

Nurses are so perfectly positioned to innovate for better patient outcomes – so why do we hear so little about such developments. The challenge for nurse managers is to enable innovation to emerge. It includes:

  • What innovations have made their mark on health care and how was this possible?

9:45

Fran Pearce

Intergenerational Collaboration – Diversity in Action?

It is inevitable that many generations work side-by-side. This presents challenges for nurse managers. This session examines some of the differences, as well as the commonalities, of different generations. It includes:

  • What value is placed on experience in today’s health care?
  • How can you harness generational diversity for best patient outcomes?

10:30 MORNING TEA


11:00

Kathryn Salamone

Turning a Blind Eye – When Good Nursing Staff do Nothing (Interactive 1.5 hour session)

There is a constant stream of dire stories emerging on current affair programs about health and aged care facilities, as well as practitioners, that fail in their duty of care. Sometimes, these take many years to emerge but emerge they do. Many people are caught in the net of blame and retribution that can go on for many years. The effect on patients and their families can be catastrophic and deadly. This session looks at the role of management in ensuring moral integrity underpins all settings where vulnerable people exist. So, how does a system break down to such an extent that these situations occur? Let’s discuss:

  • Breaking the silence
  • The importance of critical reflection
  • Building moral communes of care

12:30 LUNCH AND NETWORKING


1:30

Pierre Baume

Defining Bullying – Where Does Your Legitimate Authority Stop and Bullying Start?

Today, bullying is a hot topic. However, it is poorly defined. As a manager, you will be required to carry out certain activities that could be misconstrued as bullying. This session unveils the concept and clearly states where the boundary between management functions and bullying is defined. Topics include:

  • Directing team members to change their behaviour
  • Allocating workloads
  • Evaluating staff
  • Disciplinary actions

2:15

Kathryn Salamone

When Bullies Operate Under the Radar

A considerable management challenge is dealing with bullies who operate “under the radar”. The insidious nature of this type of highly destructive behaviour can be a management nightmare because it is so difficult to detect. This session looks at:

  • How to create a zero-tolerance environment for gossip and poor group behaviours that ignore and isolate a person
  • Dealing with non-engagement, sulking, and sabotage
  • Creating an inclusive environment and other strategies

3:00 AFTERNOON TEA


3:30

Kathryn Salamone

Dating Up to the Truth – When Enough is Enough!

It is always regrettable when a person’s behaviour is irreversibly destructive to a team. Dealing with the situation once and for all is an essential management imperative that cannot be avoided. Having the stamina to do this is another thing entirely. In this session, we will look at why this is such a difficult skill and how you can overcome the fear of confrontation. It looks at:

  • Calling out unacceptable behaviour as a part of the legitimate authority of a manager
  • Garnering support for your actions

4:30 CLOSE OF DAY ONE OF CONFERENCE


Day Two

9:00 COMMENCEMENT OF DAY TWO


9:00

Ruth Oliver

Making a Decision – Using Your Whole Brain

Usually, we are faced with problems that have both a task (work) and relationship (people) aspect, and different personalities tend to make better decisions only around one of these aspects. This program will show you how to make better decisions in both areas. This session will show you:

  • How to make friends with your “shadow side” for better decision-making outcomes
  • How we habitually make decisions based on our personality type missing important factors and methods used by other personality styles
  • How to avoid being stuck in a limited decision-making process and getting less than average results
  • How to avoid creating more problems and feeling overwhelmed and stressed

10:00

Fran Pearce

The EHR is a Reality… What Next?

What nurse managers need to know about the use of electronic technologies and how they may impact your role and patient care. It includes:

  • Navigating electronic records
  • Dealing with pushback

10:45 MORNING TEA


11:15

Amanda Charles

Patient Complaints – Open Disclosure and Authenticity

Nurse managers face increasing challenges from patients and their relatives to provide the best and most honest care. This session looks at:

  • What are the ramifications of open disclosure following an incident?
  • How can you manage problems when teams are constantly churning?
  • How can you reframe complaints to become lessons in quality for us all?

12:15

Susan Fiori

Adding Value, Being Valued, and Becoming Invaluable

Health care is considered a highly secured industry. However, it is becoming more competitive with a changing work environment. In every workplace, you'll find people who are invaluable, which means that they are counted on so much that if they left your unit or ward would suffer. Everyone is replaceable, but this is different from being considered invaluable where you are not only adding value but being valued. This session considers:

  • How do you strive to be invaluable?
  • How can you ensure that your contribution adds to the success of your organisation?

1:00 LUNCH AND NETWORKING


2:00

Fran Pearce

What a Shamble! A Story about Nurse Management and Its Challenges

Nurse managers are continually confronted with challenges that border on chaos. This essential session tells a story that will likely resonate with you. Don’t miss it!

3:00 AFTERNOON TEA


3:30

Associate Professor Louis Roller

Red Flags in the Medicine Cupboard

Preventing medication errors is still a constant challenge for nurse managers. This session looks at strategies you can easily put in place to put your mind at rest. It includes:

  • Addressing and changing processes, policies, and procedures
  • Using data to your advantage
  • Back to basics – education and medicines

4:30 CLOSE OF CONFERENCE AND EVALUATIONS


The Goal Need for Program

There is considerable evidence supporting skilled nurse management as being fundamental to the provision of effective, high-quality, and safe patient care and outcomes. However, the growing complexity of the health workplace has the potential to increase strain on nurse managers who are expected to control units when faced with a range of challenges. If patient care is to be optimised then those who carry these responsibilities must be able to identify the activities that can cause problems and then manage them appropriately.

Purpose of Program

The purpose of this conference is to assist nurse managers to manage day-to-day challenges with clarity and confidence so as to improve patient outcomes.

Your learning outcomes:

Use knowledge of the challenges facing nurse managers as they relate to the bigger picture of health care and to manage your unit effectively

Reflect on your current work environment and identify the main areas where challenges occur the most that impact patient care

Improve team interactions by proactively managing challenging hotspots, resulting in less negative incidents

Deal incisively with aberrant staff behaviour in a professional and timely manner

Presenters

Fran Pearce

Fran Pearce

Fran Pearce is an education coordinator at a large metropolitan teaching hospital. She has extensive experience in orthopaedic nursing, including ... Read More

Pierre Baume

Pierre Baume

Pierre Baume is a barrister at the Victorian Bar and practises in the areas of health law, family law, and ... Read More

Susan Fiori

Susan Fiori

Susan Fiori has a bachelor of business and a masters in engineering with twenty-five years of experience working in IT ... Read More

Louis Roller

Louis Roller

Associate Professor Louis Roller has been an academic at the Faculty of Pharmacy and Pharmaceutical Sciences Monash University for over ... Read More

Amanda Charles

Amanda Charles

Amanda Charles is the associate director: risk at Austin Health, where she has been for the last five years. Amanda ... Read More

Ruth Oliver

Ruth Oliver

Because of the diverse training that Ruth Oliver has undertaken and the paths she has chosen in her life, she ... Read More

Kathryn Salamone

Kathryn Salamone

Kathryn Salamone has worked in nursing for over 30 years. In the years since, Kathryn has completed a Masters of ... Read More

Title
Nurse Management Challenges - CPD Conference
Speciality Classification
Interest Areas / Topics Covered
-- GENERAL --
Location
Type
Delivery
Provider Type
Event Managers
Duration
11 Hours | 00 Mins
Start Date
29-Apr-2019
End Date
30-Apr-2019
CPD
11 Hours | 00 Mins
Price
610.00
Location
Melbourne VIC 3000
Venue
Oaks On Collins , 480 Collins St
Contact Phone
Log in into view this field.
23 Views
Similar Courses and Events
HealthcareLink