What Great Nurse Managers Know! Conference
- : Broken Head NSW 2481
Are you a great nurse manager? Come along to this year’s conference and discover some of the ways that make managers stand out. Learn about:
- How evidence of good nurse management is all around us
- Focusing on opportunities instead of challenges
- How management and leadership can be partners
- Why engaging in rich communication matters
- The body politic - understanding what makes it tick
- Why emotional intelligence is becoming more important than ever before
- Resilient environments and how to create them
- How to de-stress in the mindful space
8:30AM REGISTRATION FOR DAY ONE
Alanna GearyReality Checkpoint for Nurse Managers
Nurse managers know they are the lynchpin in the health system. Without them the system would grind to a halt. A review of several job descriptions for nurse managers reveals the expectation that a vast array of knowledge, skills and accountabilities are required in order for this role to be fulfilled. Indeed, some job descriptions are so packed full of duties and responsibilities it would be fair to argue that only superheroes should apply. This session analyses some nurse manager’s roles and asks:
- What are the realities of modern nurse management?
- Is the current role sustainable?
- Where is this role trending?
- What support do nurse managers need in order to fulfil this trending role?
TBAMaking Sense of Organisational Politics
Organisational politics have a huge influence on the manner in which people work and what they are able to achieve. Organisational politics is directly related to power and influence. This session looks at the role power and politics play in the organisation, and answers the following questions:
- What is organisational politics?
- What are the dimensions of power?
- Can political power-bases ever be altered?
11:00 MORNING TEA AND COFFEE
Associate Professor Nicole GillespieDeveloping and Repairing Trust in a Nursing Unit
When trust breaks down between people at work it can have devastating consequences for the workplace. Repairing trust is essential. This session looks at the concept of trust, what managers can do to build trust and what can be done when it breaks down. Includes:
- How can managers develop trusting relationships, even when there is a power distance between themselves and their employees?
- What role do staff expectations play in building trust at work?
- How can trust be repaired when damaged?
12:30PM LUNCH BREAK
Dean KingUnderstand the Power Distance Between Yourself and Other Staff
Power distance describes the manner in which power is distributed and why people accept authority. Rostering can be seen as an example of power distance in operation. This understanding will assist you to better manage your staff. Includes:
- What is power distance?
- Why does it differ between staff in your unit?
- How does knowledge of this concept assist you in your management role?
3:00 AFTERNOON TEA AND COFFEE
Dean KingThe Importance of The Influencers, The Movers and The Shakers
Within each group of staff there will inevitably be the naysayers, the blockers and even saboteurs. On the bright side there should also be the optimists, the doers and the supporters. This session looks at:
- Where does the real influence lie in your unit?
- Who are the most effective staff and are they recognised for their contribution?
- What about the saboteurs?
- Working with the positive influencers effectively yet retaining the boundaries
4:30 CLOSE OF DAY ONE OF PROGRAM
9:00AM COMMENCEMENT OF DAY TWO
Sean SmithClosing the Communication Gap Between Yourself and Staff
Oh my! Do you ever feel as if no one is listening? Do you think you said something that was completely misinterpreted? Do you even remember what you said? Well, you are not alone. Clarity in speaking and attention when listening are non-trivial attributes. This session will look at the many faces of communication and will reveal what great nurse managers know about this important topic. Includes:
- How good are you REALLY at getting your point across?
- Do you listen well?
- Tips to improve communication within your department
Sean SmithNot Dealing with Difficult Situations and the Flow On Effects of 'Ducking For Cover'
Not many people like to have unpleasant conversations. However, they are a part of life. This short session considers the consequences that can result when there is a failure to deal with difficult conflictual situations. Includes:
- Getting over fear of conflictual situations
- How to stand strong and accept the realities of not always being popular
- Countering the emergence of factions
10:30 MORNING TEA AND COFFEE
Dr Kim JohnstoneThe Theory Behind Staff Engagement
Engagement of staff is generally considered a good characteristic and is often associated with higher performance and staff satisfaction. However, engagement is a broad concept and needs to be understood if it is to be encouraged. This session considers the importance of engagement in the creation of healthy and productive workplaces and includes:
- What does an engaged workforce look like?
- What impact does staff engagement have on outcomes?
- How can you influence staff engagement?
Dean KingStress, Nursing and Identity - What is the Relationship?
Stress is a complex phenomena that occurs in many occupations and which can be detrimental if not curtailed. This session looks at stress and, in-so-doing, explores:
- How stress can affect your health
- As a nurse manager, what can you do to prevent stress in yourself and your staff?
1:00PM LUNCH BREAK
Kathy AhernA Necessary Leadership Attribute?
All nurse managers are in a pivotal position to increase resiliency within their team. Nurse managers who can develop this attribute in themselves and others are important assets for organisational survival in the future. Nurses can be instrumental in developing resilience through education. Research has shown that ongoing education in this area yields lasting results and should be encouraged. This session considers the relationship between resilience and management.
3:00 AFTERNOON TEA
Dean KingEnvisioning What Your Workplace Could Look Like
TIs it time you made the mental leap to think about what your unit would look like if it were functioning in your ideal way? What if you could make this happen? This interesting session will guide you through an exercise that enables you to envisage such a situation. The insights you gain may change the way you view your workplace forever. Includes:
- What does your ‘Holy Grail’ look like?
- How can envisaging help you?
4:15 CLOSE OF DAY TWO OF PROGRAM
The Goal Need for Program
There is considerable evidence supporting skilled nurse management as being fundamental to the provision of effective, high-quality, safe patient care and outcomes. However, the growing complexity of the health workspace has the potential for increasing strain on nurse managers who are expected to control units whilst juggling a range of variables. As the nature of organisational structures and hierarchies change so too must nurses within these settings. Learning from others and understanding relevant management theories to guide personal and professional capacity will assist nurse managers to successfully fulfil their role.Purpose of Program
The purpose of this conference is to assist Nurse Managers to manage with clarity and confidence in modern health environments so as to improve patient outcomes.Your learning outcomes:
Reflect on your current management style and relate this to your strengths in performing the role of an effective nurse manager
Initiate evidenced management tactics to improve decision making and achieve workplace goals for patient outcomes
Be confident in dealing professionally and swiftly with team behaviour that undermines effective patient care
Facilitate a professional workplace that values growth and high performancePresenters
Dean King is a highly qualified healthcare professional with over 28 years of industry experience. He specialises in communication engagement ... Read More
Adjunct Associate Professor Alanna Geary is the Executive Director of Nursing and Midwifery Metro North Hospital and Health Service. Alanna commenced ... Read More
Nicole Gillespie is Associate Professor in Management at the University of Queensland Business School. She is a Chief Investigator ... Read More
Dr Kim Johnston (PhD QUT, MBus QUT, BNursing NTU, Gen Cert Nursing RPAH) is a senior lecturer at QUT Business School and researches communication engagement, particularly ... Read More
Kathy Ahern is working at the University of New South Wales as a researcher in the School of Economics. She ... Read More
Sean Smith has had the privilege of working in healthcare for the past 31 years in more than a dozen ... Read More
To Be Determined