Workplace Relationships Module for Managers and Leaders - Bundle 1
Workplace Relationships for Non Clinical staff designed to improve motivation resulting to improve service and lower staff turnover rates. This course provides an understanding of situational characteristics and attributes of an effective workplace.
Target Audience
This course is designed for all all non clinical staff moving toward leadership and management roles. The concepts and skills are designed to help expand your knowledge, skills and confidence.
Course Bundle 1: For Managers and Leaders
Bullying and Harassment for Employees
Valued at AU$38.50
This online course provides employees with an understanding of how the law defines bullying and harassment in the workplace. It also trains employees in what workplace behaviours should be avoided, and what employees can do if bullying and harassment is occurring in their workplace.
Learning Outcomes
This course provides an understanding of the following.
- The effects of bullying and harassment in the workplace.
- The types of behaviour that are considered bullying and harassment.
- How to identify bullying and harassment.
- Employee responsibilities.
- What to do if you or your co-workers are being bullied or harassed.
Dealing with Workplace Conflict
Valued at AU$38.50
An online conflict resolution training course designed to reduce the occurrence and impact of conflict situations.
This conflict resolution course is designed to train the learner in the following.
- Drivers and influences that can lead to and escalate conflict.
- The human body's reaction when faced with conflict.
- Key signs of increasing tension in individuals.
- How to assess threat and risk using a logical threat and risk assessment model.
- Some aspects of the law in relation to conflict.
- How to formulate strategies to minimise personal risk in conflict situations.
- Practical techniques to de-escalate and avoid conflict.
Equal Employment Opportunity for Employees
Valued at AU$38.50
The course teaches an understanding of what behaviour is considered unlawful and unacceptable. The goal of this course is to prevent discrimination. This necessary compliance course seeks to promote a diverse workplace free from discrimination and harassment.
Learning Outcomes
This course provides Australian workers with the following training.
- What equal employment opportunity (EEO) means.
- The legislation that applies to EEO
- Behaviour that is considered unlawful discrimination, and defences and exceptions.
- How organisations should manage an internal complaints process.
- What happens when an individual makes an external complaint.
Sexual Harassment
Valued at AU$38.50
This course has been developed to provide the learner with an understanding of how to recognise and avoid behaviour that could be considered sexual harassment, and what to do if they are being subjected to or witness this type of behaviour.
Learning Outcomes
This course will provide an understanding of:
- how to recognise and avoid behaviour that could be considered sexual harassment, and
- what to do if you are being subjected to or witness this type of behaviour.
Identifying Poor Performance, Misconduct and Absenteeism
Valued at AU$38.50
This course has been developed to provide you with an understanding of what misconduct, poor performance and absenteeism are, and what can happen if they're not managed correctly.
Learning Outcomes
This course will provide an understanding of:
- how to recognise misconduct, serious misconduct, poor performance and absenteeism
- the impact of not managing these unacceptable behaviours, and
- some of the legal obligations related to these behaviours.
Managing the Discipline Process
Valued at AU$38.50
This course has been designed to provide training in how to manage the discipline process with consistency and procedural fairness.
Learning Outcomes
This course will provide an understanding of how to:
- manage the discipline process correctly by using ethical and legal reasons
- conduct a formal investigation
- conduct an employee interview
- make a formal decision, and
- avoid common mistakes.
