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Difficult Conversations (for Managers) in the Workplace

Speciality Classification
Administration
Location
Online
Delivery
Online
Duration
30 minutes

This course will help you gain the skills and confidence you need to discuss workplace issues when they arise. It includes:

  • information about how to have a difficult conversation
  • tips to help you prepare, manage your emotions and reach a positive outcome
  • interactive scenarios to help you practise your conversation skills
  • downloadable resources and links to further information

Disclaimer
The AMA is authorised to distribute this course via doctorportal Learning under the Fair Work Ombudsman copyright and licence terms of use. 

Learning Outcomes

  • Handle difficult conversations with your employees including discussing workplace issues, addressing poor behaviour and delivering bad news
  • Provider name

    Fair Work Ombudsman

    Provider number

    N/A

    Type

    Online Education

    Duration

    0h : 30m

    CPD Points/Hours

    MBA: 0h : 30m
    RACGP: 1 pt
    ACRRM - Fellow: 0.5 pts
    ACRRM - Non Fellow: 0.5 pts

    Topic

    Health Services Administration

    Delivery
    Title
    Difficult Conversations (for Managers) in the Workplace
    Interest Areas / Topics Covered
    Business of General Practice, Professional Practice Issues, Mentoring & Leading, Leading and managing, Communication skills, Dealing with patients preconceptions of speciality practitioners
    Location
    Provider Type
    Education Provider
    Duration
    30 minutes
    CPD Points
    MBA: 0h : 30m; RACGP: 1 pt; ACRRM - Fellow: 0.5 pts ; ACRRM - Non Fellow: 0.5 pts
    Price
    Free
    Location
    Online
    Contact Phone
    Log in into view this field.
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    Price: Free
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