<- Back
![]()
![]()
![]()
![]()
Complaints are an integral part of ensuring quality healthcare provision.
How to Deal with Complaints in Healthcare
Speciality Classification
Nurses and Midwives
Location
Online
Delivery
Online
Duration
7 minutes
Provider
Ausmed
Knowing how to deal with complaints is crucial for professional growth, but handling the complaints of patients or their visitors can often be complicated and hard to navigate.
All aged care service providers are required to have internal complaints resolution processes under the Aged Care Act 1997 (ACSQC 2019).
Type
Title
How to Deal with Complaints in Healthcare
Speciality Classification
Interest Areas / Topics Covered
Professional Practice Issues
Provider Type
Education Provider
Duration
7 minutes
Start Date
30-Nov-2020
End Date
30-Nov-2023
CPD Points
7 minutes of CPD
Price
Free
Location
Online
Posted By
Similar Listings
- Serious Incident Response Scheme (SIRS)
- Posted By Aged care Learning Solutions
- Posted Date: 2021-04-13
- Location:Online
- Are you ready for the introduction of the Serious Incident Response Scheme (SIRS) on the 1st April 2...
- How to Behave at the Christmas Party
- Posted By Kineo
- Posted Date: 2021-04-13
- Location:Online
- This course will help the learner to have fun at your Christmas party, while making sure they know t...
- Globally Harmonised System
- Posted By Kineo
- Posted Date: 2021-04-13
- Location:Online
- This course has been developed to provide the learner with an understanding of the changes made by t...
- Duty of Care for Victorian Managers and Supervisor...
- Posted By Kineo
- Posted Date: 2021-04-13
- Location:Online
- This course provides managers and supervisors with an overview and understanding of how to fulfil th...
- Duty of Care for Victorian Employees
- Posted By Kineo
- Posted Date: 2021-04-13
- Location:Online
- This course provides an understanding of duty of care responsibilities in the workplace. Target A...
Accepts: 
