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How to Deal with Complaints in Healthcare

Speciality Classification
Nurses and Midwives
Location
Online
Delivery
Online
Duration
7 minutes
Provider
Ausmed
Complaints are an integral part of ensuring quality healthcare provision.

Knowing how to deal with complaints is crucial for professional growth, but handling the complaints of patients or their visitors can often be complicated and hard to navigate.

All aged care service providers are required to have internal complaints resolution processes under the Aged Care Act 1997 (ACSQC 2019).

Delivery
Title
How to Deal with Complaints in Healthcare
Speciality Classification
Interest Areas / Topics Covered
Professional Practice Issues
Location
Provider Type
Education Provider
Duration
7 minutes
Start Date
30-Nov-2020
End Date
30-Nov-2023
CPD Points
7 minutes of CPD
Price
Free
Location
Online
Price:
Free
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