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Practice Manager/Senior Receptionist

Our client is a busy specialist practice with an excellent team environment, close to Royal Prince Alfred hospital and transport. This is an ideal opportunity for an experienced Practice Manager/Senior Receptionist who enjoys working within a small and busy team. You should be passionate about providing excellent patient care and have a genuine interest in customer service.

The part time Receptionist will be required to work Tuesday, Wednesday and Friday.

The Role

  • Reception duties, during clinic days, with meet and greet of patients
  • Answering phone calls, promptly and in a professional manner
  • Taking detailed messages and passing on appropriately
  • Scheduling and effective management of patient appointments
  • Preparing medical reports and letters from Dictaphone
  • Preparing patient billing and receipting for consultations
  • Liaising closely with a wide variety of people, including patients and other staff members
  • Scanning and filing of records

Essential Criteria

  • Office administration experience in a medical practice
  • Experienced in welcoming patients and booking appointments
  • Solid skills and experience with invoicing, revenue collection, Medicare, Health Fund, liaison and handling patient fee queries
  • Good typing skills, familiarity with medical terminology, and report distribution
  •  Effective communicator (with staff and patients) with well-developed interpersonal skills
  • Computer skills and experience with Genie (or similar) practice management software
  • Knowledge of electronic medical records (scanning, indexing, retrieval)
  • Self-motivated, enthusiastic, confident in his/her abilities to work independently and in a team
  • Passionate and enthusiastic about patient care, with a high standard of work values and ethics

Desirable Criteria

  • Experience working in a specialist medical practice
  • Attendance flexibility to cover planned or unplanned staff absences


Job Type
Business Type
Service Provider
Job Title
Practice Manager/Senior Receptionist
Salary / Pay Type
Hourly Rate
Salary / Pay Range
$35 to $40
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Start timeframe
Job Reference
Practice Manager/Senior Receptionist
Candidate Criteria
Experience Years
Australian Health Practitioner Registration
Australian Residency / Visa Status
Newtown NSW 2042
Location Map
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