This session covers the basic principles of good communication and examines some of the common communication errors that may arise during a doctor’s i...
This session explores basic principles in breaking bad news and examines how these can be employed given the reality and constraints of the working li...
This session examines how working within and across multidisciplinary teams to deliver and improve services can bring benefits to patients. This sessi...
This session will demonstrate how effective teamwork is a determining factor in patient safety, and will enable you to ensure that any team you work w...
This session looks at the need for good communication between professionals. The importance of providing sufficient information will be explained as w...
This session will describe the General Dental Council (GDC) and the guidance document Standards for the Dental Team. The concepts of 'professional con...
This session will discuss why the General Dental Council (GDC) is not only concerned with a registrant’s professional conduct, a personal conduct issu...
This session will define a complaint, explain the factors contributing to a complaint, and provide strategies for resolving and responding to complain...
This e-learning session meets the statutory and mandatory training requirements and learning outcomes for Equality, Diversity and Human Rights Level 1...