An Introduction to Essential Techniques course for GPs
This is the first of two sessions covering the fundamentals of consulting skills. The four categories are: establishing rapport, eliciting information, responding to cues and building concordance. These are skills you are likely to need in all of your consultations. This session was reviewed by Suchita Shah and last updated in February 2015.
Learning Objectives
By the end of this session you will be able to:
- Describe three of the four categories of core consulting skills
- Identify a range of component skills within each category
You might sometimes feel confused by all the information and advice about consulting skills. With so many models, books, courses and experts it can be hard to see the wood for the trees. Some of your consultations seem to go well and others less well. Some doctors seem better at consulting than others and, naturally, you would like to become a good consulter. But where do you start?
Roger Neighbour OBE DSc MA FRCGP FRCP FRACGP was a GP, trainer and VTS course organiser in Hertfordshire from 1974 to 2003. He was an MRCGP examiner for 20 years and Convenor of the Panel of Examiners 1997-2002. In 2003 Roger was elected President of the Royal College of General Practitioners for a three-year term.
He is the author of The Inner Consultation, The Inner Apprentice and I’m Too Hot Now, and of numerous papers on medical education and consulting skills. Now retired from clinical practice, Roger continues to teach about the consultation throughout the UK and worldwide.
In 2011 he was made an OBE for services to medical education.
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