Communicating in Organisations course for Oral Health
This session examines methods for effective and efficient communication between individuals and teams within and across organisations. It highlights the impact on services and patients if communication fails and suggests mechanisms for resolving communication failure. This session supports the development of leadership in clinical settings.
Learning Objectives
By the end of this session you will be able to:
- Examine mechanisms and processes for communicating within and between healthcare organisations
- Critique your own service in terms of effectiveness of communication
- Identify common barriers to effective organisational communication
- Explain how organisational communication can impact on patients and carers
- Define the link between communication and organisational culture
- Demonstrate your contribution to leadership in the clinical setting by listing strategies to improve communication
Before commencing this session you should complete these sessions in the Introductory Module:
- Introduction to Leadership and LeAD
- Introduction to Medical/Clinical Leadership Competency Framework
Colin Bicknell is a Senior Lecturer and Honorary Consultant Vascular Surgeon at Imperial College London - the largest National referral centre for thoracoabdominal aneurysm surgery and endovascular surgery in the UK.
He has held developmental and organisational positions in the NHS London ’Prepare to Lead’ and ’Darzi Fellow’ leadership schemes. On a national level, has worked as part of a team to define the structure and role of the newly formed National leadership Council, chaired by David Nicholson, Chief Executive of the NHS.
His research interests are primarily the application of novel technologies to improve surgical techniques most notably in the field of endovascular surgery. He has worked with a team at Imperial College exploring the advantages of robotic endovascular catheters in the vascular tree, which has led to initial human trials.
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